Dr. John Robert Esters, MD

Dr Esters took the time to answer my questions. however his staff needs to be better informed. they kept telling me I would get a call the next week. nothing. I drove down to talk to them. they told me I would get a call the next week. three weeks later nothing, I called them and was told the testing machine was broken. A simple call to tell me this would have been nice.

Although Dr. Esters' staff was very pleasant and made me feel welcome in the clinic, HE DID NOT. He did shake my hand when he entered the exam room and said "hello". His next comment, however, was "oh yes, your eyes are well dilated." (Didn't take time to get to know me as an individual---just get down to 'business') He had little, if any, bedside manner--which I expect from a physician. At the end of my eye exam he said "let's go up front" and walked out of the room leaving me to find my own way out to the lobby. He didn't say "nice meeting you", "see you in 6 months for cataract evaluation", see you soon for your glaucoma evaluation", "have a nice day"---NOTHING. Quite arrogant and rude

I am VERY dissapointed about my cataract surgery results with doctor John Esters in both of my eyes two and four weeks ago.

The nurses are more concerned, whether insurance covers your visit or not, but not about the patient.Doctor doesn't care about your eyes, he is doing business. He did not spend enough time with me, did not listen very much to my problem. When I got in, there was a big line in front of me, and iit was early morning. I wonder if they schedule people for every 5 minutes or so. I had to wait for 2 hours, before I finally saw a doctor. I will never come back.

The wait is ridiculous , staff has no courtsey .

yesterday i had an appointment. when i came, they finally found out, that my refferal was expired. they forgot to remeber me, like they always did.there was no offer to make a phonecall, that i still keep that appointment.So they just send me away, like somebody, who has no insurance, but the office staff has plenty of time to speak about their private things, even when a patient is waiting at the desk.They were so unfriendly and i will change the doctor now.I have tricare prime and i'm suffering from glaucoma.

The staff was great. Very caring and helpful. I was disappointed on Dr. Esters manners however. He barely looked at me and only said one sentence to me at the end of the appointment. Barely acknowledged my presence. As quick as he walked in, he walked out, and left is staff to try to answer my questions and concerns.