Dr. John Looney

Looking for a primary care doctor. I had been hospitalized with chest pain from breast bone all the way around my spine and down my right arm with numbness and pain. Showed cervicle degeneration on MRI and x-Ray...so much pain from Jan 26 to Apr 28 that I could not function or take care of myself. Dr suggested Tylenol or Advil. I have just been hanging by a thread of my sanity with the pain. My daughter had bought an airline ticket for me to watch her dogs while she went on a Mission Trip to Africa. I couldn’t do the trip because I couldn’t even take care of myself...my husband was feeding me and medicating me with Tylenol or Advil every 3 hrs. When I asked the Drs. Office to fill out a form so that I could get my money back from the flight...the Doctor refused. Does he own stock in the airline??? This would have taken a second of his time...and he woukdn’t have had an unhappy patient!! I don’t recommend him!!!

Saw Dr. Looney about back and joint pain as well as insomnia issues. He said he would schedule x-rays and he prescribed me some sleep medication. While checking out I asked how I was supposed to receive the medicine he prescribed. I was told that my order was sent to the pharmacy listed on my paperwork. I was told to go to the diagnostics center for my X-rays. When I arrived at the diagnostics center I was told to wait while they pulled up the request from Dr. Looney. After a while the lady came back and told me that they did not have any records of my Dr. sending a request. They attempted to call his office several times with no answer. Finally about ten minutes before they were due to close I saw Dr. Looney walking to his car. I informed him that I had been waiting and they had tried paging him as well as calling his office to get my orders. He went back to his office and submitted the orders. The x-ray tech had to stay almost an hour late after business hours to perform the x-rays.… They completed the X-rays on my back and told me I was finished. I asked about the x-rays for my elbows. They informed me that once again Dr.Looney had failed to send the orders. I was not able to complete my X-rays. I drove to my pharmacy to pick up the medication Dr. Looney prescribed and they informed me that they never received any orders to fill my sleep medication. This is by far the worst experience I have ever had at a Dr’s office. I sent an email to discuss what happened and everything that was supposed to be done that wasn’t. I received no reply at all. Avoid wasting your time and money. Use a Dr. that would care enough to at least schedule your x-rays and ensure you receive the medication they prescribed.

Doctor Looney is great but the office staff forced on him by Brookwood suck no clie to what customer service means

Did not listen to my concerns. Had his mind made up before he came into the room, based on test performed in the ER.

I have been seeing Dr looney for almost 3 years and I am more than pleased with every aspect of my treatment program...very caring and knowledgeable I strongly suggest him for any medical need...

Nonchalant and uncaring. Unwilling to listen to patient explanations and quick to diagnose. Rushed.