Dr. John Russell Thompson, MD

I first saw Dr. Thompson at Good Samaritan Hospital in Phoenix. The care, attention and advise he provided to me was outstanding and I will never forget him. I was a young mother and he delivered my 2 children and provided excellent follow-up and made me feel very comfortable with him. I feel like he also became my friend. I am very happy to hear he is still practicing. Arizona lost a good doctor when he left. I was sad to see him go but happy he was able to have his own practice.

First thing, I felt as if I wasn't even in the room because he was forever typing in his tablet. I actually felt as though I were a distraction.When I asked for treatment of an "intimate" medical issue, he brushed me off saying because of his religious beliefs, he couldn't treat me, but he would be happy to refer me to a doctor 20 miles away. Seriously.

I like the new system. Scheduling an appointment is easy. He even writes back quickly! Dr Thompson knows everything about what is going on with me and he never rushes my visit like alot of doctors do. My Aunt told me that he personally calls her with her monthly lab results. He's a great doctor!

The new procedure of calling in is so terrible. You can't call and ask a question. You have to leave a message. Since the office staff has been eliminated it is so hard to get in touch with the doctor for information or anything. Very frustrating

Very willing to listen and explain. Willing to look up what he doesn't know. Not super at diagnosing, but refers to specialists when there is a doubt. Very conservative values. Walk ins rather than appointments.

Dr thomspons staff cancelled my 2 month old son appointment bc had insurnce probs and didnt think i could pay for his bill so just cancelled it and then bc did that i had to take my son to the hospital

Office staff (only 1 of the 3 there) not willing to help with copies of paperwork.Doctor wrote incorrect orders and office staff (same as above) would not allow me to discuss with the doctor without an appointment.