Dr. Jorge Luis Cortes Ruiz, MD

Dr. Cortes was great during my visit. However, when my insurance needed prior authorization for my medication, I couldn’t get him to respond. His staff hung up on the pharmacy and me or just didn’t answer when we called. We sent a fax that was either not received or was ignored. Once a receptionist told me that this wasn’t part of the job of a doctor’s office, which is insane.

1. Problem: Waiting time to see the Dr. between 3-5 hrs. Excellent doctor with a high diagnostic accurancy. 2. Problem: They make appts. to a large number of patients for the same day and they can't handle the volume.Causing big delays and extremely long waits. Not taking into consideration that most of thier patients are elderies. 3. Problem: Patients that are getting procedures done should be getting appts. at different dates from others that are going for follow-up visits.