Dr. Jorge Luis Hernandez, MD

He and Nancy his PA visited while I was in the hospital. Very caring and explained everything. Great bedside manner, Nancy sat with us a long time making sure we understood the diagnosis.

After seeing this Dr for over 12 years, I visited his office in Winter Park yesterday for a 2:45pm appt, I arrived at 2:30pm and was not greeted or asked for anything until I knocked on the window at 3pm asking if she needed anything and to make sure someone knew I was there. An hour went by and nothing had happened. After asking several times if they knew how long it may be b/c my daughter had another appt after an injury she had at 4:30pm. At 4pm, I still had NOT been seen or told how long it could even be. I had to leave to take my child to her appointment and couldn't wait any longer - still had not been called into a room or asked for my ID or Insurance card----the office ladies were of NO Help and just said he was very busy with chronic patients and or surgery - I was to continue to wait and Who Knew How Much Longer It Could Be? What a dissapointment - they offered NO apologies nor ANY solutions...save your money people-these women are running a circus NOT a business! If I… behaved this way at my job, I wouldn't have one!

No one answers the phone.................