Dr. Julia Kaplun, MD

Front desk staff was very rude, have inappropriate conversations at the desk. Was three minutes late to my appointment, they had me wait 20 minutes for my appointment to later tell me the doctor will not be seeing me that day. Then called me an hour later to come back to the office to be seen. Nurse was rude. Was a patient there for five years and never been treated so poorly. Will never go back to that office again.

Doctor Kaplan will call you at 8PM at night if there is something concerning about your blood work results. She shows great concern and empathy for her patients.

Dr. Julia Kaplun is very kind, attentive, skilled and highly professional doctor. She has been my endocrinologist for over 8 years. Wonderful caring, compassionate doctor who actually listens to your concerns. She is very knowledgable and is always willing to go the extra mile to improve the health of her patients. I receive personal call from her with my results as soon as she reads them. I had unmanageable significant health issues that she was able to correct and I feel lucky to have her as my doctor.

Dr. Kaplun takes the time to explain any issues you may have and offer suggestions to aid in your condition.

I have not been "treated" yet but so far so good. I literally was mid sentence w/ the receptionist and the doctor came to get me exactly on time. She is pleasant and the office has it's own lab. Update in 2 months

She listens, explains and more importantly CARES. Calls you herself following blood work. Unheard. Amazing. So happy I found her.

I have seen many endocrinologists and by far Dr. Kaplun is the most amazing doctor. She explains everything thoroughly, she speaks to you like a human being and addresses even the silliest of complaints. This doctor goes above and beyond on every level. Normally, I will receive a personal call from her the very next day after seeing her. This last time she called me that very evening to give me the blood work results. This doctor is one of the most caring doctors of her time!

Number of years ago, I was a patient of Dr. Kaplun for a short period of time. My thyroid was overactive. She recommended to destroy my thyroid with radioactive iodine, within a month or so of medication treatment, saying that I had almost no chance of recovery. She was not a good listener, and did not seam knowlegable. I found different doctor. Now I've been well for several years. I'm glad I left Dr. Kaplun.

I have been struggling for some time with the answers and lack of help from my current endocrinologist. Someone had told me Dr. Kaplun was wonderful, however her office is about a full hour from my home. I at my wits end called Dr. Kaplun's office on a Wednesday. The first thing I asked the receptionist when she answered the phone was "Does Dr. Kaplun just look at the TSH levels or does she examine the whole picture?" The receptionist confirmed that Dr. Kaplun was very thorough and really takes her time to figure out whats going on with a patient. I thought THIS IS THE DOCTOR FOR ME - FINALLY MY PRAYERS WERE ANSWERED. I said "OK I need an appointment" The receptionist at the time said "We actually have a cancellation tomorrow at 10:00AM, we'll call it an emergency appointment" (Wednesday's tomorrow is Thursday). I wrote everything the receptionist said down, time, what I needed to bring and detailed instructions, because she stated GPS would not get me there. I was very excited to go… to this doctor, I didn't want to mess anything up. I got off the phone with Dr. Kaplun's office and proceeded to attempt to get my records from my current Doctor sent over. After a couple of calls and some messages left at my current doctors office it was the end of the day and the receptionist from Dr. Kaplun's office called me and said she was also having trouble reaching my doctors office for the records. She had the wrong telephone number, which she thought she got from me; but I was sure I was clear I had given her the correct number (but I didn't care, all I cared about was getting into the right doctor). I took off from work Thursday morning to go to my new doctors appointment, traveled an hour there and when I walked in the door the receptionist says "Can I help you?" so I said "Yes I have a 10:00 appointment with Dr. Kaplun". She then says "Dr. Kaplun isn't here on Thursdays" My heart sank :(. She looked in her computer and said "Your appointment is Friday". I was just so upset, angry, sad, confused I walked out! On my hour car ride home I cried the entire way and then I left a message about how I know that I had heard the first receptionist tell me the appointment was "Tomorrow, not Friday". I stated in my message that they could call me back if they wanted. As a thyroid patient you are continuously made to feel like you are wrong or crazy or being paranoid if your lab work shows the doctor you are fine, this is the reason I was attempting to see Dr. Kaplun in the first place. I wanted someone who would help me with the whole picture. Dr. Kapluns Office Manager called me back and said "You asked for a return call?' I explained to her how upset I was that all I was looking for was help and that what happened to me was not right. SHE DIDN'T CARE! All she wanted to tell me was that the first receptionist (Who was really nice, don't get me wrong) had been there a great many years and mistakes like wrong appointment days and times just didn't happen there, she went so far as to state I had given the receptionist the wrong telephone number to my current doctors office. NO APOLOGY or even so much as a comforting word from her. SO ONCE AGAIN I THE THYROID PATIENT IS THE CRAZY ONE! So although Dr. Kaplun is probably a very good doctor, I myself was unable to get past her unkind OFFICE MANAGER to see her :(. I was already at a very fragile stage and this just pushed me over the edge. You need a hard shell to get in to this office

I have refer everyone I know who needs an endocrinologist to Dr. Kaplun. She is incredibly responsive to her patient's needs with both her knowledge and compassion. You do not feel like a number with her. In addition Dr. Kaplan does not hesitate to call with results of tests even on her days off. She is a true gem in this age of factory like medicine.