Dr. Jyoti Bhat, MD

Dr. Jyoti Bhat knew very little about general health and seemed unprepared when I had a preventative checkup/first visit. She coded the appointment as a specialist appointment with problems of moderate to high complexity (a very basic preventative general practice checkup, mind you) and I had to fight to get it recoded (their billing department refused initially, saying "she can't recode it because she's a specialist and it HAS to be a specialist code"). That was a red flag to me, but I fought it and got it recoded so my insurance would cover it (clearly this wasn't true about being forced to code as a specialist when it's not a specialist appointment). However, Dr. Bhat ordered labs (regular bloodwork) and then told me I had to come back in for the results (Kaiser just mails a letter with results), so this seemed suspicious. The second appointment, I was charged the wrong copay (more expensive than it should be) and she literally just told me my labs were fine and I got charged for… it. Billing told me my insurance also didn't cover some of it, so I later paid another fee, then found out my insurance was covering it and I deserved a refund. The billing department has now come up with NO LESS THAN FOUR OR FIVE DIFFERENT STORIES ABOUT WHY I SHOULDN"T GET MY REFUND, and then created more fraudulent charges as a way to deter me and make me feel like not getting my refund was okay as long as I didn't OWE them. This is flat out insurance fraud. They are definitely in it to make money and refuse to refund money that they overcharged. Later, I met with a different doctor who, via the same lab results, said my testosterone was high, by the way. In short, bad practice and fraudulent charges make Dr. Bhat a poor choice for a doctor.

caring doctor and business is business