Katelyn Dantzler, FNP

The last time we were re- authorizing her Wegovy the provider put a no on the part that said she lost the required amount of weight. Once a provider does that, I cannot appeal. Tricare is very generous and she met criteria. I was a prior auth nurse for many years with Tricare and know how to read their auth sheets. Katelyn had a negative vibe when we visited. Like she was upset by something. When we told her about the things we changed, she was flat and seemed unbelieving. I got the denial overturned by telling people at the clinic what was read wrong. It was not a good experience. Katelyn said the lab must have marked no. One nurse I spoke with said Katelyn would not help or discuss with us. All I wanted was to go thru the auth form with someone to walk it thru, because she did meet. I'm not enjoying Katelyn like we did at first after the encounter yesterday.

Always friendly and helpful

Good

I think I explained my gratitude on the page before.

I couldn't have asked for a better experience!

She was extremely thorough and caring. She listened to my concerns and let me talk as much as I needed to.

I have been very impressed by the care and support we have received.

Great place