Kathy Cook, MD

Professional and thorough.

It was a good experience. We are satisfied with care. Both David and Rosalie.

Fast and friendly. Thank you!

Dr. Cook is very professional and thorough.

Dr Cook and staff are excellent! Always friendly, professional and a pleasure to interact with. Highly recommend.

I like Dr Cook but their customer service is lacking. I leave messages and no one calls back!

The nursing staff was great. It was Doctor Cook who turned me off immediately. When I told her how certain spots on my shoulders and chest itch, she said , "No they don't. You're just saying that because you want me to freeze them off." I then said, " Yes, they do." I wanted to get off the table right then and there, but decided to stay. She eventually froze some off but did it begrudgingly. When she left the room, I asked her nurse if she is always that way. Her nurse just smiled and tried to smooth it over as if she is used to her behavior. Obviously, I would not recommend her to anyone. Her bedside manner is horrible.

Horrible doctor. scarred my hand terribly during a routine wart removal.

Before I begin, let me just say that Dr. Cook was a good doctor. I have no problem with this doctor what so ever. With that out of the way, the office staff is horrible. When I made my appointment I asked the office if they participated with my insurance. I was told "yes we do". When I checked in for my appointment and I gave the front office girl my insurance card I double checked that they do participate with my insurance network and she told me "yep". I had my procedure performed and 3 months later received a hefty bill in the mail! I would have NEVER went to this doctor if I would have known she was NOT in my insurance network! I have very good insurance with a very low copay for all medical treatment as long as the doctor is in the insurance network. I called the office in total shock that they were not in the network and the lady to whom I spoke with tried telling me that it must be MY insurance policy as they do take that insurance. This person tried to give me the complete run… around. Finally I sternly asked her, "is this office in my insurance network or not?" to which she snidely replied, "no but we do accept it". Of course they accept it! Any office will accept it but it makes a huge difference if they are actually contracted with the network or not! No discount was given, no apology offered. I have learned an important lesson from this office: ALWAYS call your insurance to double check the accuracy of what the doctor's office is telling you. Today I will be writing a large check because the office was very misleading and incorrect in what they quoted me in regards to my insurance. Will never deal with this office again.