Kelley V Cross

This would have been 0 stars but it will not allow you to! It has been almost 2 years since I left this establishment. I left because they always asked me to do research on how to get the answers that the doctor should have been. They heavily prescribe unnecessary prescriptions. Worst of all before I left I had new insurance and I wrote it down on the sign-in form. They of course built my old insurance and they reached out to me. I called billing and told them my new insurance company. Then again my old insurance reached out, and I again called to let them know my new insurance information. I receive a statement from my new insurance this year and it says that they finally got around to billing the correct insurance but they submitted it too late and do not pay the bill. Then a month goes by and now I am receiving collections notices for the amount that they could not get from the insurance company because of their lack of organization and submitting the bill late. I spoke again to… billing and said you have two weeks to remove the collections from my account. I never received any bill and my insurance said I do not have to pay because it was your mess up not mine. I also let them know all the calls I made are recorded so I have confirmation that it was not me but them being unorganized and not submitting their bill in a timely matter. I called back two weeks later and said I am just calling back to confirm that you have removed me from collections. Now he says all of a sudden we sent you invoices. I said yes invoices that I told you all to bill to my insurance months ago. I explained that I feel that they are trying to scam me and I think anyone that uses this doctor's office needed to be weary. They are not here for their patients and they try to bleed money out of you that they did not do what they needed to do on their end. I am waiting for a call back from a manager, if not I will have to take legal action because this is not my bill to pay. Please use any other Doctors office than theirs unless you like to do all the work and be billed frivolously.