Dr. Kelly M. James, OD | Holland, MI | Optometry

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Dr. James is an optometrist providing comprehensive eye care. She treats patients in our Holland office and focuses on the management of eye conditions including glaucoma, macular degeneration, diabetic eye disease, and dry eye. She also provides care for the retina, cornea, and eyelids, along with pre- and post-operative support for surgical patients. Dr. James takes a calm, thoughtful approach and and works closely with the surgical team to ensure continuity of care. Visit us today to take the next step toward better eye health.

accepting new patients
5

41 Ratings
7 years of experience
13 insurance plans accepted
Southern College of Optometry
41 written reviews
1 award
2 specialties
1 area of expertise
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. James' Ratings and Reviews

5

41 Ratings with 41 written Reviews

Average Wait Time 14 Minutes

How was your appointment with
Dr. James?

Patients’ Perspective

Gave an accurate diagnosis: (36) Did WellNeeds Improvement (0)
Had a good bedside manner: (38) Did WellNeeds Improvement (0)
Spent time with me: (37) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (25) Did WellNeeds Improvement (0)
Flexible scheduling: (19) Did WellNeeds Improvement (0)
Saw me in a timely manner: (1) Did WellNeeds Improvement (0)
Staff was courteous: (1) Did WellNeeds Improvement (0)

Patients frequently commend Dr. Kelly Marie James for her knowledge, thoroughness, and effective communication skills. They appreciate her ability to explain complex medical information clearly and her compassionate approach during consultations. While the reviews are overwhelmingly positive, a minor issue was noted with a questionnaire process, which some found challenging to complete. However, overall patient experiences reflect high satisfaction with her diagnostic and treatment services.

AI-generated from the text of patient reviews

41 ratings & reviews

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Showing 1 to 10 of 41 reviews

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Dr James is very knowledgeable , friendly, easy to understand, and informative.

May 18th, 2026

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My appointment with Dr. James was for a six month vision evaluation following laser surgery cataract removal on both eyes. She gave the results in easy to understand terms and answered all my questions. I couldn't have wished for better!

May 8th, 2026

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I developed an eye irritation that need to be evaluated and Dr. James was able to see me with a same day appointment. She explained what was causing the issue and prescribed eye drop to remedy the situtation. Easy Peezy!

March 28th, 2026

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Covered all concerns, very friendly and the staff was friendly. Explained every issue and gave great advice.

March 14th, 2026

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Everything was good about this eye clinic the lady that helped my mom she was really nice and it wasn't fairly quick the only thing I didn't like was the questionnaire I had left a lot of blank spots cuz I didn't have the correct or have an answer for or trying to come up with the the answer to put in there was a little hard to figure out we were in and out of that place really good nice people that work there I recommend this place to anybody that needs eye Care

January 9th, 2026

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Kelly was very thorough with explaining my issues, and getting the answers I needed. I would recommend her to friends and family.

December 2nd, 2025

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Awesome experience they work as a team they really take time to see and no where to go if they can't i personally really like holland eye care for respect knowledge I'll always trust them and thanks dr kelly Marie james.

September 28th, 2025

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Dr. Kelly is a superb physician! She not only diagnosed my problem quickly but was very informative and compassionate. I have only been there twice but the doctors and staff are first class. Both Dr. Kelly and Dr. Currie, who I saw last visit,, took their time to both diagnose and educate me as to my condition.. I feel I am in excellent hands!

September 25th, 2025

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Dr. Kelly Marie James and her associates have assisted me for years by staying on top of the potential damage from diabetes . With each appointment from check in through check out the experience has been very satisfying with the professional and knowledgeable staff. They answer all of my questions about the process and the impressive equipment used to perform the tests and explain the best ways to minimize the effects that diabetes can have. The results of listening, trusting and employing the recommendations that Dr. James has provided have kept my eyes as healthy today as they were with my first visit over 5 years ago. Highly recommended!

August 21st, 2025

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She's very considerate, insightful and knowledgeable. Holland Eye has an excellent staff.

August 21st, 2025

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Holland Eye Surgery & Laser Center

999 Washington AveHolland, MI 49423

Tel: (616) 396-2316

Mon8:00 am - 4:30 pm

Tue8:00 am - 4:30 pm

Wed8:00 am - 4:30 pm

Thu8:00 am - 4:30 pm

Fri8:00 am - 4:30 pm

SatClosed

SunClosed


Dr. Kelly M James, OD	Dr. Patricia Marie Roslund, OD	Dr. Susan Kathryn Miller, OD	Dr. Aaron Dale Miller, OD
Optometry	Optometry	Optometry	Optometry
Accepts New Patients	Accepts New Patients
5 (41 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
7 Years of Experience	38 Years of Experience		23 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Holland , MI	Allendale , MI	Grandville , MI	Zeeland , MI
Med School: Southern College of Optometry	Med School: Michigan College Of Optometry		Med School: Michigan College Of Optometry
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid
Aetna
Blue Cross Blue Shield of Michigan
CHAMPVA
Golden Rule
Humana
Medicaid - Medicaid
Medicaid - Medicaid (Managed)
Medicare
Medicare - Medicare
Molina Healthcare
Molina Healthcare - HMO
Molina Healthcare - Medicaid
Priority Health

Optometrist

MEDICAL LICENSE

Doctor Of Optometry, Michigan, 2027, Active

EDUCATION & TRAINING

Medical School

Southern College of OptometryGraduated in 2019

Alexander Orlando Richard Urzua
Addiction Medicine
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(0)
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(0)
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(0)
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(0)

Does Dr. Kelly James accept virtual/telehealth appointments?: Dr. Kelly James has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Where is Dr. Kelly James's office located?: Dr. Kelly James's office is located at 999 Washington Ave, Holland, MI, 49423.
How can I make an appointment with Dr. Kelly James?: You can find contact information for Dr. Kelly James here on Vitals.
Does Dr. Kelly James accept my insurance?: You can see the insurance plans that Dr. Kelly James accepts on their Vitals profile.
Is Dr. Kelly James accepting new patients?: Dr. Kelly James is accepting new patients on Vitals. View Dr. Kelly James's profile on Vitals to make an appointment.

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