Dr. Kelly M. James | Ada, MI | Optometrist

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Dr. James works in Ada, MI and 1 other location and specializes in Optometry.

accepting new patients
5

45 Ratings
13 insurance plans accepted
45 written reviews
1 specialty
1 area of expertise
3 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. James' Ratings and Reviews

5

45 Ratings with 45 written Reviews

Average Wait Time 14 Minutes

How was your appointment with
Dr. James?

Patients’ Perspective

Gave an accurate diagnosis: (37) Did WellNeeds Improvement (0)
Had a good bedside manner: (39) Did WellNeeds Improvement (0)
Spent time with me: (38) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (25) Did WellNeeds Improvement (0)
Flexible scheduling: (19) Did WellNeeds Improvement (0)
Saw me in a timely manner: (1) Did WellNeeds Improvement (0)
Staff was courteous: (1) Did WellNeeds Improvement (0)

Patients have expressed high satisfaction with Dr. Kelly Marie James, noting her thoroughness, professionalism, and ability to communicate medical information clearly and understandably. They appreciate her knowledgeable and patient-centered approach, often highlighting her friendly demeanor and efficiency in addressing their concerns. Some minor negative feedback indicates that the questionnaire process at the clinic could be difficult, as patients found it challenging to provide certain answers. Overall, the positive experiences significantly outweigh the negatives, with many patients highly recommending her services.

AI-generated from the text of patient reviews

45 ratings & reviews

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Showing 1 to 10 of 45 reviews

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Dr James was friendly, extremely knowledgeable,. She answered all my questions and did not rush me. Highly recommend

October 13th, 2026

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Dr James was thorough - shared information as she conducted her evaluation . When I asked a question , she provided clear and understandable answer .

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Needs Improvement

September 16th, 2026

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Very professional & thorough, She answered all questions & had a very pleasant personality. Highly recommend!

August 21st, 2026

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Dr. Kelly is always helpful in explaining the details of my visit in an easy-to-understand way. So glad I have her for my eye care.

June 17th, 2026

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Dr James is very knowledgeable , friendly, easy to understand, and informative.

May 18th, 2026

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My appointment with Dr. James was for a six month vision evaluation following laser surgery cataract removal on both eyes. She gave the results in easy to understand terms and answered all my questions. I couldn't have wished for better!

Did Well

Gave an accurate diagnosis
Had a good bedside manner

Needs Improvement

May 8th, 2026

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I developed an eye irritation that need to be evaluated and Dr. James was able to see me with a same day appointment. She explained what was causing the issue and prescribed eye drop to remedy the situtation. Easy Peezy!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

March 28th, 2026

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Covered all concerns, very friendly and the staff was friendly. Explained every issue and gave great advice.

March 14th, 2026

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Everything was good about this eye clinic the lady that helped my mom she was really nice and it wasn't fairly quick the only thing I didn't like was the questionnaire I had left a lot of blank spots cuz I didn't have the correct or have an answer for or trying to come up with the the answer to put in there was a little hard to figure out we were in and out of that place really good nice people that work there I recommend this place to anybody that needs eye Care

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

January 9th, 2026

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Kelly was very thorough with explaining my issues, and getting the answers I needed. I would recommend her to friends and family.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Flexible scheduling

Needs Improvement

December 2nd, 2025

Dr. Kelly Marie James

8708 Bailey Dr NEAda, MI 49301

Tel: (616) 915-1240

Holland Eye Surgery And Laser Center

999 Washington AveHolland, MI 49423

Tel: (616) 396-2316

Mon8:00 am - 4:30 pm

Tue8:00 am - 4:30 pm

Wed8:00 am - 4:30 pm

Thu8:00 am - 4:30 pm

Fri8:00 am - 4:30 pm

SatClosed

SunClosed

Holland Eye Surgery And Laser Center

3100 Wilson Ave SW Ste 1Grandville, MI 49418

Mon8:00 am - 4:30 pm

Tue8:00 am - 4:30 pm

Wed8:00 am - 4:30 pm

Thu8:00 am - 4:30 pm

Fri8:00 am - 4:30 pm

SatClosed

SunClosed


Dr. Kelly Marie James	Dr. Patricia Marie Roslund, OD	Areli Mayorga	Carlie Crank
Optometry	Optometry	Optometry	Optometry
Accepts New Patients	Accepts New Patients	Accepts New Patients
5 (45 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
	38 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Ada , MI	Allendale , MI	Grand Rapids , MI	Grand Rapids , MI
	Med School: Michigan College Of Optometry
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicaid
Aetna
Blue Cross Blue Shield of Michigan
CHAMPVA
Golden Rule
Humana
Medicaid - Medicaid
Medicaid - Medicaid (Managed)
Medicare
Medicare - Medicare
Molina Healthcare
Molina Healthcare - HMO
Molina Healthcare - Medicaid
Priority Health

Optometry

Optometrist

Dr. Kelly Marie James holds an active medical license in the state of Michigan.

Medical License

Doctor Of Optometry with an active medical license in the state of Michigan that expires in 2027.

NPI Number

Dr. James' NPI number is 1154884385.

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(0)
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| Wyoming, MI
(0)
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(0)
Carrie Dewolfe
Optometry
| Grand Rapids, MI
(0)
Gary A Anderson
Optometry
| Grand Rapids, MI
(0)
James Paton
Optometry
| Grand Rapids, MI
(0)
Gordon A Lindhout
Optometry
| Grandville, MI
(0)
James F Ford
Optometry
| Grand Rapids, MI
(0)
Leon J Bangma
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(0)
Prowshchal Mahato
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| Wyoming, MI
(0)

Does Dr. Kelly James accept virtual/telehealth appointments?: Dr. Kelly James has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Where is Dr. Kelly James's office located?: Dr. Kelly James's office is located at 8708 Bailey Dr NE, Ada, MI, 49301.
Does Dr. Kelly James accept my insurance?: You can see the insurance plans that Dr. Kelly James accepts on their Vitals profile.
Is Dr. Kelly James accepting new patients?: Dr. Kelly James is accepting new patients on Vitals. View Dr. Kelly James's profile on Vitals to make an appointment.
How can I make an appointment with Dr. Kelly James?: You can find contact information for Dr. Kelly James here on Vitals.

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