Dr. Kerry Michael Allen, MD

I just recently went to see Dr. Kerry Allen as soon as I stepped foot into the office not only was the staff beyond rude but it continued to him. He made the comment after hearing why I was there that I am a contact wearer and I must not take breaks. Which I did respond back that was not true I did take breaks from my contacts. After that he did examine my eyes to reply back saying that he agreed with me that eyes were very dry despite everything I was doing and very irritated. He said that I had ocular rosacea and that it is a chronic condition that I will need to be on something for most likely and treat flare ups when needed. I thought ok so he ordered 2 eye drops for me to get miebo and Lotemax. I just want to add I drove an hour there for this appointment to. So he said I want to see you back in 3 weeks ok so I go out to schedule it and here we go with the staff the girl goes does he want to see you back or do you need to reschedule? The girl sitting behind her says loud enough… for me to hear of course she wants to and does real snotty . I think I about fell over. I rescheduled and left I went to go fill the scripts back at my pharmacy they didn’t have them I have been miserable with this and I wanted relief the whole point of going to see him. So I start calling around to pharmacies no one has these eye drops so I am beyond frustrated especially after the way I was treated. So I called them back and told them I was having trouble getting them and was wondering if he could call in an alternative until they could get the other ones in. The receptionist then started saying it wasn’t there fault they don’t know that when they order them that will happen she will check with the doctor and call me back. I didn’t blame her but when she called back her solution was we have some here can you come and get them. I told her I lives hour away and I was not going to drive back there her response was can someone do it for you ummm no. I said it would of been nice to have been given these when I was there and that just made her beyond irritated at me how dare I say something like that more of less. So I asked her to check with him to see and she said ok and supposedly he said well there was nothing he could do he wasn’t going to call anything else in I had my options. Here after doing research he didn’t even prescribe me the right stuff and this stuff isn’t even helping with the dry eyes it is for something not related to what he told me I had. If I have what he said he should of prescribed restasis eye drops and I probably could of got them and there or other things he could of ordered to to treat it instead of what he did that wasn’t even indicated to treat it properly! Very disappointing never experienced this ever in my lifetime and I hate to say this cause I hate when I hear it but I work in healthcare so I know he could of done differently.