Dr. Keith H Hasday, DDS

Dr. Hasday is a good practitioner. His bedside manner is among the best I have seen. He'll put you at ease, explain the work without rushing you, and apparently do the right job. Basically a good dentist and salesman. No problems here. The problem, and it is a big one for me, is his business practices. He quoted a price for his services and then, without any mention exacted significantly more for a "consultation" after the work was done. In this case, tripling the price. Specifically, I visited his office for a cleaning and imaging and was quoted a $ 225 fee. While I was there I asked about tooth pain. He looked at adjacent teeth, never mentioning charges. Upon leaving, I was billed $610 for "Consultation". Some may feel this is fair. No discussion permitted; just my problem. You be the judge. Imaging, which was included with the cleaning must be read by a doctor. So a cleaning must include some consultation. No explanation offered. Just pay up. If a patient… feels so bamboozled, eh - robbed - that he is posting in every Internet forum and telling every Rockville Centre resident he knows, Dr. Hasday has failed him. Dr. Hasday might review his billing practices. An otherwise fine practitioner should not be leaving his patients feeling they were dealing with a lier and were ripped off.

While the staff is wonderful and the environment clean which is what you want in a dental office. I was having major work done and knew it would be costly. I had discussed the payment plan with Dr. Hasday in detail prior to any work to be upfront about it and so that all expectations were clear. I had four visits total over the course of three months. At my last appointment, he MET me at the payment desk and said loud enough for everyone to hear, try to pay this in full, it's been a balance for awhile now. It was completely unprofessional and extremely inappropriate and I was very embarrassed. I felt pressured to pay and paid way too much on my FSA card. I called to see if they could refund a portion of it so I could pay my regular dentist doing my crown, and he refused. I still owed a few hundred (total was 3K-plus so the bulk of it was paid) but he refused because I still had a balance. So work out a payment plan with him all you like, all he cares about in the end is getting the… money, not patient care; not loyalty, just money. And he will embarrass you to get it.