Dr. Khai Do, MD

Dr. Do is rude, condescending and uninterested in the health of his patients. He will roll his eyes, groan, raise his voice, and insist that he knows your body better than you. He is my last choice for physicians and, if possible, would recommend that you seek out another GP.

He is stubborn, unwilling to listen, worst bedside manners-ever, takes the "I'm the doctor, I know best" approach, and treats his patients and his staff horribly. Do not go to him, I feel really bad for people that are assigned to him and they don't know how to change doctors or can't get access to other care. Anyone else is better than Khai Do!

I’ve been seeing Doctor Do for almost 7 years now I’m 62 yrs old and never had a doctor so thorough and personable as Doctor Do. I’m so grateful to have him, couldn’t be happier with his ability to care for me and all my ongoing health issues! I think he’s the BEST! Elizabeth Crawford

This guys trial and error with me sent me to the ER

Horrible doctor doesn't even look you in the eye. He doesn't listen to anything you have to say about your ailments. His bedside manner is non existant. They didn't even take my blood pressure or my temp. I waited 2 hours after my scheduled appointment. He won't give referrals to see specialist. I hated this place.

The first thing that shocked me when I arrived for my appointment at this doctor's office was the fact that the office is filthy! the glass door I had to walk in looks like it has never been cleaned. You can't even really see through it. Then, on entering the waiting room, which is small, I could see that the walls are dirty and that even though the carpet is dark blue, you can see that it is black with dirt. The reception staff at the window was cold, unsmiling and blank faced. Although, when I spoke to someone on the phone, on two different occasions, they were friendly and kind. When I was called back to see the doctor, I passed the file room and could see layers of dust on the yellow file folders. The doors to other exam rooms were open, and I could see dirt on the walls, as well as dirt on the walls going down the hall, that leads to the various rooms used to examine patients. The carpet was filthy leading into the back office, just like the carpet in the waiting room area. I… got into the examination room and a nurse came in and asked me a few questions. She was not friendly. She left and I sat there in that exam room for an hour. During that time I looked around the room and could see that the chair was filthy, the walls were filthy, it was just disgusting. I cannot say it enough times. I could not believe that a doctor and his staff would have so little respect for the working environment and lack of concern regarding the impression made on patients walking into their office! new and continuing patients! I can't imagine what kind of germs must be floating around that place. As I continued to sit there trying to stay calm, I heard the doctor, whose name is not Jason Boutros, but Doctor Khai Do, screaming in the hallway about a patient who keeps calling and BOTHERING him. I heard a nurse talking to him in a soothing manner trying to explain and calm him down. I got scared at this point and I just wanted to leave. But I thought, well, maybe the poor man is justified, regarding this one person, although I still felt bad for the patient, because I felt that even if the patient was calling a lot, obviously they must be concerned about something, and I also thought, what kind of decent doctor would be yelling in the hallway of his office where patients can hear him behaving that way? that kind of behavior is unprofessional, and does not promote confidence in the man, or a willingness to open up to him and trust him regarding interacting with him about your personal health needs and issues. Any way, he finally entered the room and he was nice for two seconds. Even though he was saying hello and stating his name, trying to be nice, his face and body language was cold, already angry, bothered and impatient. I could just tell he will fly off the handle at any moment. I tried to explain to him that I had already been to the E.R. because of my issue, and that tests, blood work and ultra sound, as well as MRI, were already done and could be requested to save time, as I was told I will need surgery and need to get it done quickly, before reaching crisis mode again. He snapped, saying I will do tests for your intake here. Any other work you have had done elsewhere is not relevant. I thought, well, I can understand that, he wants to come to his own understanding and diagnosis regarding my medical issue, and also, to be fair, he did say I could request medical records from the hospital I was released from for comparison. Then he told me he was ordering a lot of blood work and gave me 3 prescriptions, which have nothing to do with what I am suffering with. He then turned to rush out of the room, as I , trying to establish some kind of rapport with this man, said, well, thank you doctor, nice meeting you. His response was a grunt and a frown as he continued to rush out of the room. I thought, well, he must be rushing out because he has a lot of other patients to see. Nope. When I got back up to the receptionist station, there he was. Just standing around. He wouldn't even look at me. At that point I could see the waiting room was completely empty. There were no patients waiting to be seen. This doctor just does not seem to even like people anymore, if he ever did, let alone want to be bothered providing medical care for them. I don't know what happened to him, but his attitude is horrible. His behavior is frightening. I don't want to go to a doctor's office, worrying and anticipating being yelled at at one point or another, inevitably. Just under the surface, he's just seething from some reason. You can feel it. I don't know if something is going on in his personal life or what. But as a professional, whatever his circumstances may be in his personal life, it should not be allowed to effect his demeanor and attitude at work. He's unprofessional, screaming at patients, angry, and cold. I have already called my insurance provider and changed primary care provider. I will never go back to that office or this burned out doctor. I feel bad for him and sorry for him. I'm trying to figure him out. I think that maybe after many years of practicing, he is disillusioned, unhappy and burned out, but I don't feel bad or sorry enough to go back and suffer his moods, etc. as a patient. He must change or quit practicing medicine. The patients who come to see him deserve professional, compassionate care, and a doctor who is able to control his emotions and exhibit a professional demeanor. This doctor sorely lacks people skills and should not be in a profession that requires interacting with people. I feel I owe it to the people looking at reviews and seeking a doctor for the health issues they are trying to get care for, to be honest and share my impressions regarding my visit to this doctor's office. This was my first visit to this doctor. I had never been there before. And, as I said, I must be honest. It was my last visit. I will not go back.

I just came home from an appointment that I have been waiting for in pain for four months and I am very sad. This is not only for myself, but for every one of the unfortunate people that went into the rooms before me. I should have known that I was going to be yelled at, talked over, belittled, scoffed at, patronized, and abused verbally. What I mean by this is that I could hear from the waiting room, with a few doors and walls in between, patients being yelled at and every time they would try to respond he would continue with many loud no's that echoed throughout the clinic. It was absolutely awful. I have been suffering from digestive issues since 2004. I have had surgery on my colon and still have blood in my stool and severe pain. This stupid doctor's advice is to go get psychological therapy. He says it is due to depression. As far as I know depression never causes ulcers in your colon and blood in your stool. Neither does it cause my other symptoms like daily diarrhea followed… by constipation, fevers, vomiting, severe heartburn, etc. He would not even give me a referral to a specialist because he thinks I need psychological therapy. If you do not want to be yelled at and refused quality healthcare, avoid this clinic at all cost. You are likely to get better service at an emergency room, urgent care, or even a free clinic like SACHS â?? Norton. I would not wish this type of foul treatment on anyone. No human being deserves to be treated as Dr. Do Khai treats his patients. If I could give him negative stars I would.

Dr Khai Do is in Upland an area that is not as busy as some doctors in the Ontario region and yet he seems to give very little time to his patients and cares very little about their welfare. He is very rude anhd sarcvastiv at times to try and amuse his staff. I have asked for a physical from him for the last 3 years and he has declined each time saying I have other doctors already for special problems. Yet I still would like an overall physical to know about my general health and well being. The doctor has publically insulted me in from of other patients and at least 3 other people while I have been in his waiting area. The office staff seems to be afraid to say anything thinking about their jobs but they have established eye contact and body language showing their unapproval.

Not happy with the staff, or the doctor.No smile, nobody cares about how long you've been waiting, or if you have an issue that you'd like to bring to there attention. They treat you as a subject, not a human bieng.

I showed up early for my 1:15 appointment only to discover several people who had appointments at 1pm and it was now 1:03 and the door was locked. The door was finally opened and we proceeded to check in and then sit... we all sat in horribly uncomfortable chairs in a small waiting area with no air conditioning. It was 45 minutes before I was led to the treatment room... and another 10+ mins before the doctor came in. After having waited 2.5 months for my first appointment I was very upset... then the doctor sat with me for well over 30 minutes and went over every complaint came up with a reasonable treatment plan including both short term and long term goals. I walked in upset and angry and left very satisfied. Without the veil of anger, I was able to see that he is an excellent doctor, who happens to serve people with little to no insurance and yet he strives to give them the best level of care possible.I would recommend him to anyone... as long as you bring your patience and… understanding because getting there is an uphill road.