Dr. Kim Jacqueline Williams, MD

I came in with a fever and extream pain in my back after being told by an urgent care that I had a kidney infection. They told me to go to the ER if my pain flaired back up in fear that it could be something more serious. Talking to Dr. Williams was almost as upsetting as the pain that brought me in. She showed no compassion or empathy to me as a patient, however she did put on a nice show when I got my mom on the phone. I asked her to explain what was going on and when she couldn’t do that her exact words were “I’m a physician not a magician.” As much as I respect her knowledge, I believe that comment was not appropriate to give to a young woman crying in pain. There were a lot of things that seemed to slip through the cracks as many of my concerns went completely unacknowledged. I said I had a fever that was a little over 100 (sorry I don’t know the exact decimal point): she replied that they only concern themselves with fevers over 100.6. I had said I was vomiting from pain: this… was chalked up to “possible emotional stress”. I’m not sure if my age played a factor in the lack of bedside manner, but I received care and behavior that fell far short of my expectations. I am beyond disappointed by the “care” given to me by Dr. Williams.