Dr. Lance Michael Kurata, MD

The doctor is a very friendly guy and that’s the only good quality about this doctor. I had to ask repeatedly to get the proper paperwork sent for most, if not all referrals. Without the proper paperwork, I would have to pay out of pocket. On one occasion I had to physically go to his office and ask for that paperwork three times before they figured it out. I then started having difficulty reaching the office. When I called it always went to voicemail. In one of my messages, I told my doctor that I injured my leg, and that my leg was turning yellow, and nobody returned my call. I called a second time about my leg and left a message and nobody returned my call. I then decided to change doctors, honestly I should have done it 4 months ago. If you want lots of headaches, if you like to make multiple follow up calls that never get resolved, if you don’t want your voicemail messages answered, because there is nobody answering the phone during business hours, then this doctor is for you.

In spite of the overall impression I had of this practice from reading the evaluations online, I found the office, the staff, and the physician to be very pleasant and professional.

Dr Kurata provides caring medical services to his patients. Yes, you may sometimes have to wait a while because he takes time to explain to patients and not just rush them out the door. I’ve been his patient now for over 10 years with no negative experience.

The office staff is very rude. They do not return calls left on voicemail, they sound irritated when you call them and they make no effort to help you. If Dr. Kurata doesn't know what's wrong with you, he just sends you home without referring you to a specialist or taking more tests. You're left to taking care of yourself. The wait time is ridiculous--min. 1 hour.