Dr. Lawrence Marc Jacobson, MD

I came to him for a reading lens in cataract surgery. Instead he gave me a distance lens because he made more money that way. My reading vision was wrecked and I told him to replace the distance lens with the reading lens I had come to him for. Turns out, to remove the distance lens he had to chop it into pieces and remove each one separately and in so doing did permanent damage to my cornea. My vision now comes and goes all day and it's going to stay that way according to the other eye doctors I have seen. No hope. To say Jacobson did not care is to put it mildly. I have the record of my many follow-up emails that were left unanswered, esp the one that said "deleted without being read."

If I were just reviewing Dr. Jacobson on his knowledge, skill and intellect, this would be a 5-Star review. However, I've deducted stars overall because his office in Manhattan is a hot mess. My guess is that part of the problems is his success. He has tons of patients. Too many for this office and this staff. Quarters are cramped. Waiting room is full with patients going back-and-forth between the waiting room and various other rooms, with LONG waits in between. His admin staff is in over its head, testy and disorganized. All I can say is that if you want to see this excellent physician, be prepared to wait and wait and wait some more.

The best ever. This doctor could not take any insurance and have a thriving practice. He is a brilliant professor and clinician, one of the best in the country. Instead he takes insurance because he wants to help people. A real doctor like they used to be

Although the Dr. Jacobson is very professional & understanding, the front desk receptionist (the Latina) needs training on communicating with patients in both word usage & attitude. Very argumentative in front of the doctor, staff, as well as other patients. And apparently the doctor doesn't care because she still works there. Ultimately, his staff comes before his patients. I've yet to receive an apologetic call from the doctor after her unprofessional behavior. If you care about courteous staff members, I'd bypass this one.

WOW. Disgusting. Only care about squeezing your money.

I had a problem that my contact lenses caused intense eye irritatation. It was terribly red & always tearing. I visited top specialists in NYC, all concluded that my eyes cannot tolerate contacts and therefore I should discontinue using them. Someone suggested I visit Dr. Jacobson. I did so but really didnt believe he would have a magic answer. Fortunately Dr. Jacobson found that my eyes were allergic to the ingredients used in the solutions & suggested I use 1 day disposables. He also suggested a specific vitamin to lubricate and nourish my dry irritated eyes. I did so and was greatly relieved. After 2 1/2 years of struggling and visiting top specialists I was able to wear my contacts again.