Dr. Lydia Elspeth Lormand, MD

Dr Lormand is always wonderful. Always takes the time to talk things out and listens

This was one of the most disappointing healthcare experiences I’ve ever had. I came to the practice as a new patient for a routine wellness exam. I was understandably nervous and had a few questions about perimenopause. I was told that I could not ask questions during this visit and would need to schedule a separate appointment for that because my questions were considered “robust.” When I asked whether my concerns could be addressed, I was told they could not. The provider then asked if I felt uncomfortable. I answered honestly and said yes. At that point, she requested that another staff member come into the room. I later discovered in the office note that the provider herself felt uncomfortable, which was surprising given that I remained calm and respectful throughout the appointment. I ultimately spoke with the office manager, who was kind and helpful. I had initially considered scheduling a follow-up appointment, but after reading the documentation from the visit—which made it… seem as though I was the aggressor—I chose not to return. Additionally, no STD screening or urine testing was offered during the visit. I have worked in healthcare for over 25 years and have never felt so dismissed or mischaracterized as a patient. Unfortunately, I cannot recommend this provider.

Very pleasant, easy to talk to and explains everything