Dr. Malcolm B. Franklin, MD | Plainfield, IL | Internal Medicine

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Dr. Malcolm Franklin specializes in internal medicine and earned his medical degree from Boston University School of Medicine. With 26 years of experience in practice, he brings extensive knowledge to the care of adult patients with a wide range of medical conditions. Dr. Franklin is board-certified in internal medicine through the American Board of Internal Medicine and provides care in English.

Dr. Franklin practices at Edward Hospital and sees patients in Plainfield, Illinois. He focuses on treating conditions such as back pain during pregnancy and arthralgia. His approach to patient care includes physical therapy and strength training when appropriate. Patients have given him an average rating of 4.8 out of 5 stars.

AI-generated from data on this provider profile.

accepting new patients
4.8

108 Ratings
26 years of experience
35 insurance plans accepted
speaks English
Boston University School of Medicine
63 written reviews
1 award
1 specialty
7 areas of expertise
1 board certification
1 hospital affiliation
1 office location
Male

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Franklin's Ratings and Reviews

4.8

108 Ratings with 63 written Reviews

Average Wait Time 10 Minutes

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Dr. Franklin?

Patients’ Perspective

Gave an accurate diagnosis: (25) Did WellNeeds Improvement (1)
Had a good bedside manner: (26) Did WellNeeds Improvement (1)
Spent time with me: (25) Did WellNeeds Improvement (1)
Provided follow-up after the visit: (24) Did WellNeeds Improvement (1)
Flexible scheduling: (67) Did WellNeeds Improvement (5)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

Patients frequently commend Dr. Franklin for his professionalism, empathy, and exceptional communication skills, highlighting his ability to listen intently and provide thorough explanations. They appreciate his dedication to their well-being, his collaborative approach to care, and his personable demeanor, which fosters a comfortable and trusting environment. Additionally, patients value the attentive service provided by Dr. Franklin's staff, often noting these qualities contribute to positive experiences at the clinic. Despite the overwhelmingly positive feedback, there are few mentions of negative experiences, suggesting a consistently high level of patient satisfaction.

AI-generated from the text of patient reviews

108 ratings & reviews

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Showing 1 to 10 of 63 reviews

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So thankful for Dr. Franklin and the time he spent answering my questions and speaking into my situations at hand with both understanding and knowledge. Felt like a teamwork situation and an ally. Love his demeanor and attentiveness.

March 31st, 2026 | Source: Partner

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Good experience

March 23rd, 2026 | Source: Partner

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Dr. Franklin truly seems concerned about the health and well-being of his patients. He listens to your concern and addresses them. I truly wish I knew about him a long time ago..

February 18th, 2026 | Source: Partner

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Excellent

February 17th, 2026 | Source: Partner

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I've been seeing Dr Franklin for about fifteen years and I think he's great, the best primary care doctor that I have had

February 17th, 2026 | Source: Partner

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Very Personable

February 15th, 2026 | Source: Partner

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Dr. Franklin's knowledge and bedside manner was outstanding. He diagnosed my illness and prescribed medications to hopefully cure everything. I would highly recommend him.

February 4th, 2026 | Source: Partner

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Communication with the doctor was excellent! His explanations were easy to understand.

February 4th, 2026 | Source: Partner

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Dr. Franklin and his staff go above and beyond. Dr. Franklin is very professional, he listens and I feel that my family are getting the best care possible. I am vey comfortable around him and always feel at ease. He is an excellent Dr. And humanitarian.

January 3rd, 2026 | Source: Partner

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Dr. Franklin is great.

December 22nd, 2025 | Source: Partner

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Duly Health and Care

24020 W Riverwalk CtPlainfield, IL 60544

Tel: (815) 676-2575


Dr. Malcolm Bernard Franklin, MD	Dr. Niraj Shah, MD	Dr. Firas Aubeid, MD, MBA, FACP	Dr. Smit C Vasaiwala, MD
Internal Medicine	Internal Medicine	Internal Medicine	Internal Medicine
Accepts New Patients		Accepts New Patients	Accepts New Patients
4.8 (108 Ratings)	0 (0 Ratings)	5 (1 Rating)	3.5 (15 Ratings)
26 Years of Experience	16 Years of Experience	19 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	Virtual Visit Available	No Virtual Visit Option
Speaks English	Speaks English	Speaks English	Speaks English
Plainfield , IL	Joliet , IL	NEW LENOX , IL	Maywood , IL
Med School: Boston University School of Medicine	Med School: Rush Medical College Of Rush University Medical Center	Med School: University Of Aleppo Faculty Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Internal Medicine

Check-up
Diabetes
Heartburn
Immunization
Physical
Vaccination
Weight Loss

BOARD CERTIFICATIONS

American Board of Internal Medicine

Internal medicine

MEDICAL LICENSE

Medical Doctor, Illinois, 2026, Active

EDUCATION & TRAINING

Medical School

Boston University School of MedicineGraduated in 2000

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Is Dr. Malcolm Franklin accepting new patients?: Dr. Malcolm Franklin is accepting new patients on Vitals. View Dr. Malcolm Franklin's profile on Vitals to make an appointment.
Does Dr. Malcolm Franklin accept my insurance?: You can see the insurance plans that Dr. Malcolm Franklin accepts on their Vitals profile.
Does Dr. Malcolm Franklin accept virtual/telehealth appointments?: Dr. Malcolm Franklin has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
How can I make an appointment with Dr. Malcolm Franklin?: You can find contact information for Dr. Malcolm Franklin here on Vitals.
Which hospitals is Dr. Malcolm Franklin affiliated with?: Dr. Malcolm Franklin is affiliated with Edward Hospital.

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