Dr. Manling Ngai, MD

Worst experience ever. I have been coming for 3 years and every single time, they never follow your appt time. You end up waiting 1 hour plus past your appt time and then once you’re called in to meet with Man Ling, she only spends 10 minutes with you and rushes you out to see her other overbooked patients. They don’t understand the concept of the time nor do they respect your time at all. And when I asked them what is taking so long, all they could say is that the patients are running over time and I asked how come appts are not set to 30 mins each to make up for this and the receptionist said that appts are actually 15 minutes only, which is crazy to me how is that long enough to see patients?? Just tells me that they have no issue overbooking patients and as a result, the doctor rushes through her appts. Please don’t come here and go somewhere else and save your time and money.

Dr Ngai is very rude. She makes you feel stupid for asking questions. The worst part of it all is that she misdiagnosed me for herpes! I had a strange rash at the back of my thigh so I went to see her. She immediately told me to take STD test. She requested a particular test that had been deemed unreliable in the medical community because of its high probabilities of giving false positives. It was devastating to find out something like that... I even asked her if there’s a chance the test could be wrong, which she said no. I feel like she enjoys making people feel bad. My boyfriend went to get tested and came back negative. A few weeks later, I also went to another obgyn to retest and results came back with negative. The rash also never came back.

I wish I could give her a rating lower than one. She does not offer any help at all and just tried to say I am a fool to select my previous doctor. I would see my previous doctor if she is still in NYC.

Dr Ngai is the best and always takes time with me. She delivered two of my children and I always look forward to seeing her. Don't understand these negative reviews!!!

The doctor is very kind and knowledgeable but expect to wait well over an hour to see her.

Dr. Ngai was really amazing and I would definitely recommend her based on her approachable and knowledgeable manner!

Dr. Ngai is the worst doctor I have ever had. She has no bedside manner, is always in a hurry and doesnâ??t explain things thoroughly. She is a money picker. Heard her telling a patient that she is making money every minute and canâ??t waste too much time explaining things to the patient. She doesnâ??t care about her patients either. She even told a pregnant woman a way not to let the baby come out so that she could finish seeing all her patients in her office before going to the hospital to deliver for the patient. It was all because if a doctor in the hospital delivered instead of Dr. Ngai, she wonâ??t get paid for the delivery. No ethics at all. What a shame!! Not to mention the unprofessional manner of her staffs and long waiting time. Would not recommend her.

It's unfortunate that because of her terrible receptionists, Dr. Ngai has probably lost so many of her patients. Dr. Ngai is absolutely amazing and it's so sad that after ten years, I'm forced to find a new doctor because her staff refuse to call my insurance company and realize that they do in fact accept my coverage. From the very beginning, the receptionists here were always rude and disrespectful. I once had a receptionist tell me I was booking an appointment with the wrong doctor, even after I told her she had the wrong file. After 5 minutes of arguing, she told me to hold as she had the wrong file...I will say, the office has come a long way from when they used to double, even triple book, every appointment time. Regardless, every time I've come with a question of any sort, they never know what to do, are rude, or just push me away and refuse to help. This was the last straw. I called to ask them to check my insurance and they never called back. I went to their office to… find out they were "closed." After calling, the office was still open, but they lock the elevator so they don't have to deal with anyone who comes in, because they don't want to stay late. I finally got in and after showing them my insurance, they didn't even bat an eye and said nope, we don't accept it. Can you call and verify? Nope. Will you take the information down and call tomorrow then? Nope. So you're too lazy to call, even when this is part of your job description. Well if you called, you'd realize that you do in fact accept my insurance. That's too bad because even as amazing of a doctor as Dr. Ngai is, it's been too many years of terrible service for me to even try. If you have the patience to deal with people like this, then Dr. Ngai is perfect. If you actually want help when you need it, go somewhere else.

I've been go to see Dr Ngai almost 7yrs but I will not return after the last visit .every year She is worst then the last year maybe she is tired , you will feel like she hates her job !!! I will not recommend her to any of my friend or family there are many professional OB out there , go some where else .

I wanted to leave a review because after all, most people would go out of their way to write a bad review rather than good one. I was very disappointed by all of the reviews previously posted. The office worked very well for a NYC office. Even though my appointment was at 11:30, they saw me at 11:45 with all of the other five to seven women waiting, filing through and exiting in a timely manner. Much better than 2 hour wait at NYU dental school. Was recommended here by my insurance company and was skeptical of quality due to such. The only thing I will agree with other reviews is the first two times I called, the receptionists were very rude and acted like people who work at a grocery store. I called again the third time to reschedule my appointment and met a very nice one who was patient and informative, the others wanted nothing to do with their job. I later recognized them in the office and they were very busy, so maybe this is why they were short on the phone. I a.) didn't care and… b.) forgave them. The nurses and Dr. Ngai was very nice to me. Dr Ngai listened to me, answered any questions and was very informative as to what she was doing and why etc. I knew it was a busy day but had a comfortable experience and did not feel rushed. After being in two other women's health care offices prior (I am 25 years old) she is by far the best I have gone to (others being in Connecticut). I look forward to seeing her again for my check up.