Dr. Manuel Jose Perez, MD

Run do not walk. Horrible experience with this practice. There has to be a better urology doctor out there. Issues that I experienced - Inability to do basic insurance and pre-certification paperwork. Not methodical and lacked overall attention to detail. And clearly not trained in the pre-certification process. Or is it the processor with a limited skill set for her job? A myriad of issues. My situation - I was scheduled for a (2) part surgery. I completed the first part of surgery (a trial) which out of pocket cost was $2700. Cost was also not shared up front as standard professional courtesy. But after dealing with the practice - truly not surprised. So understaffed by quality people that care about the patient. And inability to do their jobs effectively and accurately. Their mantra - Always pointing fingers...For step (2), pre-certification was needed again. The person that handles for the office is inexperienced and new to doing the paperwork. Continually told me that she… recently started doing pre-certifications and also scary - someone else started mine who is no longer there. As a patient - it is not my problem. Such a disservice to the customer. After two weeks, received a denial because the office did not provide the test results from the first part of the surgery (an important part of the approval process for step 2). Interestingly and sadly, after the first part, no one from the office ever followed up with me to check how the surgery went until I escalated the pre-certification for step 2. The denial went to medical review and is pending. When you call the office, you get brushed off and experience rude attitudes not fully understanding that I am now out $2700 due to them not at least submitting the results of the first surgery in a timely manner (prior to the denial). Should never have decided to do this surgery with this doctor. They clearly are not experienced with this type of surgery if they did not know that the test results should have been submitted with the pre-certification request. It is truly appalling the limited service that this practice provides. I would strongly suggest researching other practices. Take it from me before you are also out $$$$'s. This doctor's office needs a lot of improving if they are going to support patients in a professional manner- both healthcare and insurance.

I was in dire straits with a blocked ureter after an ER visit. Dr. Perez moved me to the head of the OR schedule the next morning for an emergency ablation and stent procedure, and then followed up a week later for lithotripsey and stent removal. On the post-op, he provided me with stone analysis and diet changes. Great straight-forward, practical care. I feel like a new man with a plan!

I have chronic kidney disease. Went to see him and had CT scan of kidney. No sign of stones but had severe back pain. Sent me home with muscle relaxers. Two days later i am in the ER with 103.8 fever….huge UTI. Called his on call staff after hours was told they could not help me bc I was not a patient of their office and didn’t have access to my records (what is the point of having an on call doctor if they do t have access to your records).

Runs a senior mill

Incompetent staff & arrogant Virgo physician

Staff told me you are going to love this doctor. I've never met a more arrogant doctor in my life. Plz go see a better doc.

professional and empathetic doctor

I wish to thank Dr Perez for taking the time to explain and outline the treatment plan for my husband’s prostate problem. Though overwhelming as difficult diagnoses can be, his kind bedside manner instills confidence and his clear explanations gives us hope that all will be good . Thank you.

Excellent care

I think Dr. Perez is among the best I have ever seen. A very smart man that has the best bed side manner of any doctor I have ever seen. He had my problem pin pointed in no time. I am so very glad I was referred to him. I would highly recommend him to anyone.