Dr. Marconi Abreu, MD

I left my appointment feeling deeply invalidated and dismissed. I have lived with type 1 diabetes for 17 years and have consistently managed my condition well, maintaining a healthy A1C and no related complications. However, during my first visit with this provider and their fellow, my diagnosis was questioned, my perspective was disregarded, and decisions about my care were made abruptly and contrary to the preferences I clearly stated from the beginning of the appointment. Throughout the visit, I felt pressured and unsupported. The provider and fellow used fear-based language in an attempt to persuade me to use an insulin pump—despite my stated discomfort and preference to continue with my current management plan. This experience left me feeling disrespected and uncertain, which no patient should have to feel in a clinical setting. Due to this interaction, I have decided not to return to this provider or to UT Southwestern for future care.

Was referred to Dr. Abreu to get specialized treatment for my type2 which has not been under the best control. He upgraded my meds and advised I get Dexcom 6, which immediately improved my ability to control my sugar levels better. He has given me hope to better control and manage this serious issue.

If you want your health to be a priority do not go here. I have been so disappointed in the care I have received from Dr. Abreu’s team. Dr. Abreu is great in person but his nurses rarely call back, you will find yourself calling them several times just to be told at 5 pm that you should book an appointment. The last straw for me was I had surgery 3 days ago. The surgical team was non stop worried about my sugar levels as the stress and pain I was in causes it to go higher. I literally was on a liquid diet of broth for 2 days and they were eventually able to get it down with insulin. They advised me to get with my doctor to get insulin ASAP as I am more prone to infections with me sugar levels in the 250s. I called dr. Abreu’s office several times today stressing the emergency due to my surgery and the conclusion was I was called back 5 minutes before they were closing and was told all they could to was a telemedicine call with the PA on Tuesday. It is Friday. At this point I burst out… crying due to the poor customer service and what I feel was negligence. I was told to take deep breaths and calm myself down as that will increase my sugar levels. I believe the 3 incisions and 7 screws in my back was what was increasing my sugar levels not the emotional state I found myself in due to stress cause by dealing with an office the obviously does not care. I was then told to hydrate and eat low sugar foods. Both things I was already doing, considering I have been diabetic for 20 years. I am just so disappointed and feel if you want your health to be a priority do not go here.

DR Abreu has been very helpful to my dad. I am very grateful to have met him. He has spent time with us explaining about his illness and how to treat & monitor it.

Great physician. Caring and knowledgeable.