Dr. Maria Cristina Molcut

I LOVE THE WORK THE DENTIST DOES BUT THE STAFF SHE HAS IS GOING TO BE THE CAUSE OF HER DOWN FALL. I HAD NOT BEEN TO SEE THE DENTIST SINCE 2014 BUT I AM NOT A NEW PATIENT. THE DENTIST HAS DONE SOME EXTENSIVE DENTAL WORK FOR ME PULLED A FEW TEETH, FILLINGS AND PREPARING MY TOOTH FOR A CAP. I HAD TO PHYSICALLY LEAVE A MESSAGE ON THE DOOR OF THE OFFICE IN ORDER FOR THE STAFF TO CALL ME BECAUSE THEY WERE NOT RESPONDING TO MY VOICEMAILS. WHEN THE OFFICE PERSONNAL FINALLY CALLED I ASKED THEM TO VERIFY MY COVERAGE BEFORE MY ACTUAL APPOINTMENT. THE STAFF INQUIRED ABOUT WHAT ISSUES I WAS HAVING I TOLD THEM I HAVE A CHIPPED TOOTH, NEED A CLEANING AND I NEED A CAP. THE OFFICE PERSONAL WHO WAS VERY FRIENDLY AND EFFICIENT TOOK ABOUT 1 HOUR TO CLEAN MY TEETH. I EVEN STOPPED IN THE OFFICE ONE HOUR BEFORE MY ACTUAL APPOINTMENT WHEN ONE OF THE FOUR STAFF PERSONAL COULD HAVE VERIFIED MY COVERAGE. WHEN IT WAS TIME FOR MY FILLING TO BE DONE THEY TOLD ME THEIR SYSTEM WAS DOWN SO, THEY COULDN'T VERIFY MY… DENTAL COVERAGE. THEY HAD MORE THAN ENOUGH TIME AND OPPORTUNITIES TO VERIFY MY DENTAL COVERAGE THEY COULD HAVE EVEN CALLED AND OBTAINED THE COVERAGE INFORMATION. IT WAS MIND BLOWING WHY ALL OF THAT WASN'T DONE IN ADVANCE BEFORE MY MOUTH WAS TO BE NUMBED. I'VE CALLED TODAY (WHICH IS THE DAY AFTER) I'VE HAD TO LEAVE MESSAGES IN ATTEMPTS TO HAVE THEM FIT ME IN TO FILL THIS ONE TOOTH. THIS IS VERY UNPROFESSIONAL AND UNACCEPTABLE. THE OFFICE OPENS AT 9AM IT IS NOW 12:23 PM THEIR HAS BE NO PHONE CALL TO RESOLVE THIS ISSUE YET. I HAVE TO WORK DURING THE HOURS THE DENTAL OFFICE IS OPEN AND THE ARE ONLY OPEN THREE DAYS A WEEK WITH NO WEEKENDS. I DON'T LIKE DENTIST BECAUSE I HAVE HAD HORRIBLE EXPERIENCES WITH THEM SO, ME FINDING ANOTHER IS ALMOST OUT OF THE QUESTION. BUT I AM VERY UNHAPPY WITH THIS WHOLE SITUATION.