Dr. Mark Douglas Hays, MD

First appt, we arrived and he didn't show up. 2nd appt we arrived to wait over 3 hours for him to tell me he was on vacation for our first appt (staff told me he was sick). My daughter was crying because she missed her summer program for the evening. He came in the room and I told him how upset we both were, he said "I wasn't even supposed to work the clinic all day", I replied that he had 5 walkouts that should've allowed some time and to leave a patient for over 3 hours in a room is unacceptable! He then told me that he was terminating his residency with the hospital at the end of the month. Really?? Like that's my business. He looked over the chart and said ''I had ordered an X-ray, but they didn't do one, so I'm not going to worry with it", he continued with she has probably always had this deviation and always will. The nurses that work for him are the only positive thing this Dr has going for him, from our experience.