Dr. Mark Amar Nagrani, MD

I was referred to this specialist by my primary care doctor, based on him being in-network to treat me. I did further research of my own to confirm he was in-network for my health insurance. I scheduled an appointment and confirmed with the person on the phone he was in-network. I waited a month for my appointment and went for treatment and paid my specialist co-pay. It was a consultation, where he decided I need an endoscopy procedure and wanted me to schedule that for the next week. Great, answers and relief! Except, I was then told by the office that it was out-of-network because he does the procedure in the same building but that part of the building is called the New Smyrna Beach Ambulatory Care Center and that is not covered by my insurance. $800 for an endoscopy, but if it was in-network it would only be $200! I asked if he would perform the procedure somewhere in-network since he is an in-network doctor, no! He only performs procedures at this facility, which I should mention… is his facility that he 100% owns and profits off of. I asked if I could receive a referral to a GI who can perform the procedure in-network so that I don’t have to start from square one, as I am in medical distress now for over a month. No! Dr. Nagrani’s office suggested that I reach out to my insurance company to find someone else in-network, even though this doctor is registered with my insurance company as in-network. What a scam! Waste of time and money! All the while, I am suffering. Thank you so much to Dr. Nagrani and his practice for being so helpful when taking my money and taking advantage and not caring about me as a patient! I greatly appreciate your selfishness! Beware, this place is a joke!

Dr. Nagrani is a very knowledgeable, caring physician. He and his staff went out of their way to find out what was causing my illness and the best way to proceed with my care.

I was trying to find the address of Dr. Nagrani's office when i stumbled on some reviews of patients experiences. I was mystified to see that some comments were negative in a variety of areas. Here's what MY experince was like: Convenience and wait time were excellent. Brought a newspaper to read and didn't have time to read anything. Staff and office assistants were cheerful and considerate. They seemed to enjoy their work. Dr. Nagrani was calm, listened to my story, responded appropriately and commanded confidence. Both he and his staff had a good sense of humor (a big plus in my book). Is there ANOTHER Dr. Nagrani? The negative reviews flummoxed me. My experience was completely positive.

Doctor did not review all the tests ordered, he is too busy to deal with patients