Mark L Timmerman

The actual doctors are extremely understanding, courteous, and experienced. The staff of the office is the complete opposite. The secretary that works every time I have been in is one of the rudest most judgemental people I have ever experienced.

The doctor and nurses, and PA's at this practice are caring and knowledgeable. I especially liked Carol. I left this office not because of the care. It was due to the secretary. It seems that whenever I had to get a referral , the referral was not put through. This has happened repeatedly. I did tell my Doctor that I did not see the physician he referred me to was because I couldn't seem to get the actual referral from his own office to do so. Upon hearing that, I got the referral right away. Yet this continued to happen. I contacted the office manager but have not heard from them as of yet. I want them to know why I left. If there is a patient with a serious illness like cancer or something, and they had to wait weeks for a referral because the secretary is too busy..they need to know about this. Even if it is not an emergency, this should not happen.

I like a lot of things about this practice but I hate the wait I have to endure every time I go there. If it's not waiting in the waiting room, it's waiting in one of the exam rooms. There has been a couple of times where I waited an hour before seeing anyone. On the flip side, Dr. Timmerman is a wonderful doctor - full of knowledge and I believe he truly cares for his patients. His diagnosis is accurate. This is why I continue to go there.

I have been a patient at this office for 20+ years. I have been seen by dr. Timmerman as well as his associate, Carol Landon. They always take more time with you than any other office I have been to. Very through and listen to your feedback. I especially like them having a blood lab in the office. Referrals are easy to receive, refills are handled the same day.

I have been a patient of Dr. Timmerman's for 10 years now, my only complaint really is that he is always running behind. I don't mean 15 minutes, but I have waited for 2 hours to be seen once! He does take time with me and never rushes, but it can take 1/2 my day when I have an appointment with him.