Dr. Matthew Martin Bender, MD

I have seen Dr. Bender for 20+ years, he is knowledgeable and has been great, I refer him always.

The experience I endured trying to schedule an appointment over the phone with Dr. Bender’s office was awful and totally unfair. I was met with a horrendously nasty attitude by the receptionist when I called right at 8am to schedule an appointment as an existing client for a fast-spreading rash. The receptionist was clearly grouchy to answer my call right as the office was opening for the day and could not have been more unconcerned about the worrisome rash. I was placed on three long holds, and when she did speak to me, she flippantly told me things like I would “just have to jump through the hoops of urgent care before getting in to see Dr. Bender on a priority status” because “what did (I) know about rashes.” She got me all worked up, then put me on speaker phone when I became clearly agitated at her attitude, in order to play victim to her co-workers about my tone of voice. I am a genuinely kind and pleasant person with no reason to lose my cool except for when a receptionist… so miserable with her job decides to treat a client so poorly. Shame on her and the office manager who immediately came to her defense without even hearing my side of the story. I feel very grateful to live in a large enough community where we have health care choices, and I look forward to establishing a doctor-client relationship with a much more deserving dermatology office.

Clearly have moles that needed removed or looked at and was told they were merely freckles.

I saw Dr. Bender for two problems over the course of a year or two. I found that he was accommodating in pursuing my rather unusual suggestion for a diagnosis. He was also generous, more than he should have been, in settling a payment problem that I was probably the source of.The lone drawback I recall is that one of his staff members was not on top of things and had to be hounded.

I went in on a referral from my doctor because I had felt a spot on my back that my doctor was concerned about. I went to Dr. Bender and explained about my family history of skin cancer and told him about the spot that concerned me. After only a very cursory glance at my back, he said everything looked good. I actually had to point out the spot, after which he said "oh yeah, that does look weird." He biopsied it and it was in fact, basal cell carcinoma which had to be removed. I figured that he would check me more thoroughly when I went back for the procedure, but he just cut it out and sent me on my way. The whole time I was there I felt like I was a waste of his time.

I am very satisfied with the care Dr Mathew Bender has given me.His new address is:6852 W. StateBoise, ID