Dr. Matthew Shoji Root, DO

Shame... Just a shame I felt at the moment when this "dr" said to me after our conversation: "I don`t know why you are here..." What?!!! Seriously? Why he is saying it, but am I ashamed of him? The reason to come to the office was to get an MRI report, to make a comparison with previous MRI images and found out about the differences during the last 1,5 year . I called the office with the simple question:" is "dr." Root able to read MRI or he just reads written reports? I was assured he is able to, but there was already some hesitation at the receptionist`s voice in the beginning. SO, I came in the office 15 min prior an appointment to give them my MRI discs. I emailed them the files a week prior, but because they couldn`t read them without a software, I was asked me to bring disks with me. I brought, and waited for 40 min without any action from there side, because the "dr." was late for his job. Nurse did her routine and I gave her my MRI disks. She came back saying they still don`t… know how to use them, so I downloaded and installed a software for this "CLINIC", so they able to read it NOW, lol. Because "dr". root doesn`t really know what he is doing, he "danced" around with common phrases about a spine and nerves without giving me the information I really came for, and in 30-ish min he said that he doesn`t have time to discuss my MRI. When I said that that was the MAIN reason to come, he responded: " I don`t know why you came here!". I was sho?ked! He started to go in and out of the room, pretending to be looking for someone. He didn't know where to put himself. I repeated him again that the point of coming here was an assurance to get a competent conclusion. So, the "dr" root responded :"I don`t know what do you want, I don`t have time for you, maybe come next time and we take a look at the MRI..." Mr. "dr." root is absolutely pointless and pathetic person, who deliberatly takes your money for nothing, and knowing there is no responsibilty of his actions or non-actions. I wish I could report to the insurance about the doctors they work with...

I am a vet using the VA Direct Choice Program. Dr. Root was able to determine the cause of RA and a proper treatment. Using the VA would have been over 30 days to get an appointment. Thank!

I have finally found Dr. Root! BUT he's far away now and I am so sad about this. He treated me in Santa Barbara for a year and was the BEST pain management dr I've ever seen in the 15 years I've been dealing w excruciating chronic pain. He took time, treated me like a human being and I actually felt like he was becoming a friend only bc he cared so much. Amazing w how many patients he'd see in a day and yet he always remembered me and what was going on in my life. I was so sad he left but also happy and excited for him to have his own practice. This dr deserves the best because he's the best. And is truly missed in Santa Barbara! Always be honest w him he will never judge you!

Dr Root is the best doctor I've ever been to. He cares about helping me and explains everything in detail, in a way that I am able to follow. So HAPPY I found him!!

I have long suffered from a very painful condition. Dr Root is very attentive and always takes the time to answers my questions and concerns. Besides just pills , he has also offered several treatments that truly have helped me. Most importantly, Dr Root really cares about me and my well being