Dr. Mell Fernando Gutarra Arana, MD

Worst doctor EVER!!! He is so full of himself and talks more about himself than the patient. I’ve had lupus for 35 years and, without testing, said “ There is no way you have lupus.” He then took my appointment time to talk mainly about how smart and educated he was. The last time I went, he touched himself! He’s a disgusting pig and NO ONE should have him as a doctor. You can tell his staff, all women, fear him. The only reason he got one star is because there weren’t any choices for as negative

he wants your money he dont care a bout anything run away from this guy!!! he is not a doctor . plus his stuff it terrible like him

Clearly has issues with ego.

Clearly has issues with ego.

The office didn't get my lab results so my follow up visit was a waste of my time, after kept waiting for 45 minutes past appt time. They said they would reorder the labs but NEVER did. Then I called to get the reorder done again, only to be told they already did it! So for two weeks I have been requesting a reorder and it is still not done. It's clear this doctor and his staff does not care about patients, or testing, or reviewing those tests IN CASE THERE IS SOMETHING VERY IMPORTANT FOR THE PATIENT'S MEDICATION REGIMEN OR TREATMENT PROTOCOL. It's a disgrace and I will NEVER go back there.

Office staff didn’t have my test results for follow up visit. They didn’t know my medications were changed at previous visit. Kept waiting an hour only to find out no lab results to review. Then did not refund my copay: told me I had to wait for business office to put through a credit. And they never return phone calls. Terrible front desk staff and manager.

Don't go here you will waste time waiting for an appointment and waste your time at the appointment a well. Doesn't have characteristics anyone would want in a dr.. doesn't seem very knowledgeable in internal medicine, doesn't seem to care about patients concerns. Answer to questions is to point you to the direction of another dr .. very disappointed

Unbelievably uncaring and dismissive awful person. Good luck. Be prepared for him to have one foot out the door while barely listening to you. He has a hard accent, talks way too fast and very loud. I could heard he talking to the other patients. There is a reason he is the easiest Rheumatologist to into. His schedule opens up with each dissatisfied patient. Don't waste his precious time. Wait for a caring Dr elsewhere. Please don't dismiss his negative reviews like I did. Especially if time is of the essence.

His staff was wonderful, he was very attentive.

You are given an appointment for 9:15 am you are finally taken in to the room and when I ask how much longer I am told 45 minutes to an hour and the assistant nurse is rude and the doctor says there are not many doctors like me in el Paso so you can leave if you want to.