Dr. Michael D Wells, DO

Dr. Wells and the other doctors here are outstanding and the majority of the staff is as well, however the new lady who checks out for Dr. Wells is absolutely terrible. I’ve seen him a few times since she’s been there and it seems to be getting worse each time. She gets frustrated and upset when she has to do anything outside of making a follow up appointment. She’s very condescending in the way she talks to people and thinks she’s right when you question something the doctor had said a few minutes prior and once she checked with him after getting upset because I asked her to ask him, it turned out I was right and she was even worse after that. Wish the old girl was still there or wish the one who checks out for Dr. Taylor was the one who checked out for Dr. Wells.

Overall doctors are competent and show a sincere empathy towards patients. The issue with this practice is the office staff, ecspecially the women that sit at the front and check out windows. They are absolutely some of the rudest people I have ever dealt with. They do not call back with appointments and God forbid you call them with a question. When you’re sitting in the waiting room all you hear is these women gossiping about other employees, doctors and patients. Clearly these women do not want to be working with ill people. Rude, unprofessional, disorganized and non empathetic. The docs are good but it just doesn’t make up for who they allow to represent them to the public. I’ll be looking for a new physician.

He listens to you!! Explains things to you! Takes the extra time to make sure that everything is covered, and goes beyond to make sure your ok The best Dr I've ever had!!