Dr. Michael Donald Woodbeck

Incompetence or sleazy bait and switch? Either way, find a different group to get your oral surgery done. I was given and estimate of $450 for a specific procedure plus $400 for general anesthesia, but then, after having paid $85+ some unexplained fee for a "consult," was handed a care plan for the requested procedure totaling nearly $2,200. Staff unapologetically gave me a mixed-up, totally non-believable set of excuses including "she entered the wrong code," and "we thought you wanted a biopsy," and flatly declined to honor anything close to their estimate. I asked for Dr. Woodbeck's comment before posting feedback and have not heard back, so I conclude that he condones not owning his group's mistakes and/or the bait-and-switch, whatever it was that happened. Oral surgeons with disreputable business practices are a dime a dozen. Make the extra effort to find a group that treats customers fairly, honestly, and which unequivocally owns their mistakes. If they don't own errors… done in their front office, they're surely not going to own errors done inside your mouth.