Dr. Mitali Goyal, MD

I had minimal engagement with this physician after having to endure a very disrespectful and argumentative front office staff member. This was my first time visiting trying to establish primary care and the front office staff was very rude. She greeted me by saying, “Um, yes can I help you with something?”. I found this to be very odd given this is a doc. office and patients would be coming in to be seen for an appointment. While filling out the forms which are received in what seems to be HIPAA violation (reusable laminated papers and perm. marker pens) the front office worker continued to be disrespectful to me in the tone and manner of which she spoke to me and several other patients. I decided I did not want to co to use establishing care and asked to cancel my appt. A very unprofessional argument ensued and the doctor finally came out to speak with me and argued with me on why I didn’t feel comfortable hearing “your appt is cancelled you can leave now” as reassuring. I did not… want to continue care at a location I’d have to continuously deal with a rude office staff that not only was rude to me but the patient who came in after me and gossiping about patients when I walked in and while I was in the lobby filling out forms.

She has helped me with all my medical issues. I couldn't eat and weighed 98 pounds on my first visit, I she found the issue she treated it and 7 months later I gained 20 pounds. She manages my medications even on the weekends. I couldn't ask for a more caring and on target Doctor.

She has helped me with all my medical issues. I couldn't eat and weighed 98 pounds on my first visit, I she found the issue she treated it and 7 months later I gained 20 pounds. She manages my medications even on the weekends. I couldn't ask for a more caring and on target Doctor.

CHECK HER REVIEWS ON UHC WEBSITE! This doctor grossly over bills by upcoding the office visits she submits to the insurance companies. Doctors like her are the reason why healthcare in the US is almost unaffordable. I was going to her for medication management. This is an office visit that requires a 99212 code. She has been billing a 99214!! Billing my insurance company $500 for a medication management office visit. I timed my face to face time with her once and it was less than 6 minutes and most of that time was her standing in front of me and sending my prescriptions to the pharmacy! That's it! Yet she is billing the insurance company $500! After my first office visit with her I raised concern once my insurance had processed the claim about the price and she stated that everything would be fixed. I told her that I had been taking the same medication for over 8 yrs and had never paid that much for an office visit and she assured me that it would be the same price that I was paying… my other doctor (I only switched doctors because my previous PCP moved her practice to College Station). She is not trustworthy either. She told me that because I was taking Adderall, treatment guidelines required me to see her every month. WHAT GUIDELINES? Again, I have been taking this medication for years and only ever saw my other doctor once every 3 months. When I brought this up, she agreed to let me see her every other month. I guess so she could consistently bill my insurance 500 for every visit. I was confused at how she was able to upcode the visit by that much and get this she had my diagnosis as HYPERLIPIDEMIA! I have never had hyperlipidemia before, and my labs did not support it. When I brought this to her attention, she CHANGED MY LABS IN THE COMPUTER!! I even sent her proof that I had labs done at a different lab and they did not support that diagnosis. She also tried to lie to me about the reference number for a normal lab. When I corrected her, she told me that different labs had different reference numbers! HA! On one of the claims she billed a pathology lab code and charged an extra $200 to the office visit when there was no tissue lab done at all during that visit. Then every time I went to the office, they told me that I didn't owe anything. She did not send me a bill for 7 months and then she demanded payment in full immediately as if I had not told her there was concern over the amounts that she was billing. My last office visit I asked how much it would be and the girl at the front desk told me $85 which I paid at that time. However, due to her over billing the insurance company and charging for labs that weren't done, it came out to be $163 after she billed the insurance company $550!! I never even paid that much for an hour-long visit with my psychiatrist! It gets worse!! she blocked me access to my electronic health records when I wouldn't not pay her immediately due to all the concerns. THAT IS ILLEGAL!! A DOCTOR CANNOT WITHHOLD MEDICAL RECORDS DUE TO THE PATIENT HAVING A BALANCE! She agreed to change her billing code to 99213 (which is still too high!) going forward but refused to go back and amend the bills that she have already submitted. The simple fact that she agreed to change the code further confirms that she knows she is overbilling! THIS IS FRAUD! I have already contacted the fraud department at my insurance company and will also be contacting the medical board, Health and Human Services, and the Office of Civil Rights. I will also be suing her in regard to her blocking my access to my electronic health records.

CHECK HER REVIEWS ON UHC WEBSITE! This doctor grossly over bills by upcoding the office visits she submits to the insurance companies. Doctors like her are the reason why healthcare in the US is almost unaffordable. I was going to her for medication management. This is an office visit that requires a 99212 code. She has been billing a 99214!! Billing my insurance company $500 for a medication management office visit. I timed my face to face time with her once and it was less than 6 minutes and most of that time was her standing in front of me and sending my prescriptions to the pharmacy! That's it! Yet she is billing the insurance company $500! After my first office visit with her I raised concern once my insurance had processed the claim about the price and she stated that everything would be fixed. I told her that I had been taking the same medication for over 8 yrs and had never paid that much for an office visit and she assured me that it would be the same price that I was paying… my other doctor (I only switched doctors because my previous PCP moved her practice to College Station). She is not trustworthy either. She told me that because I was taking Adderall, treatment guidelines required me to see her every month. WHAT GUIDELINES? Again, I have been taking this medication for years and only ever saw my other doctor once every 3 months. When I brought this up, she agreed to let me see her every other month. I guess so she could consistently bill my insurance 500 for every visit. I was confused at how she was able to upcode the visit by that much and get this she had my diagnosis as HYPERLIPIDEMIA! I have never had hyperlipidemia before, and my labs did not support it. When I brought this to her attention, she CHANGED MY LABS IN THE COMPUTER!! I even sent her proof that I had labs done at a different lab and they did not support that diagnosis. She also tried to lie to me about the reference number for a normal lab. When I corrected her, she told me that different labs had different reference numbers! HA! On one of the claims she billed a pathology lab code and charged an extra $200 to the office visit when there was no tissue lab done at all during that visit. Then every time I went to the office, they told me that I didn't owe anything. She did not send me a bill for 7 months and then she demanded payment in full immediately as if I had not told her there was concern over the amounts that she was billing. My last office visit I asked how much it would be and the girl at the front desk told me $85 which I paid at that time. However, due to her over billing the insurance company and charging for labs that weren't done, it came out to be $163 after she billed the insurance company $550!! I never even paid that much for an hour-long visit with my psychiatrist! It gets worse!! she blocked me access to my electronic health records when I wouldn't not pay her immediately due to all the concerns. THAT IS ILLEGAL!! A DOCTOR CANNOT WITHHOLD MEDICAL RECORDS DUE TO THE PATIENT HAVING A BALANCE! She agreed to change her billing code to 99213 (which is still too high!) going forward but refused to go back and amend the bills that she have already submitted. The simple fact that she agreed to change the code further confirms that she knows she is overbilling! THIS IS FRAUD! I have already contacted the fraud department at my insurance company and will also be contacting the medical board, Health and Human Services, and the Office of Civil Rights. I will also be suing her in regard to her blocking my access to my electronic health records.

This was my first visit with this doctor and I was pleasantly surprised. She patiently listened to all my concerns and provided useful advice. It is rare to find doctors who actually spend time to address all your concerns.

With the things she is knowledgeable about, she really knows her stuff and is extremely helpful in terms of medically treating a person. However, with the things she does not have much experience with, she dismisses them condescendingly, as if they were unimportant, or not worth looking into. I had something wrong with my body a little while ago, but it took me having to go to an emergency room (after Dr. Goyal wrote off my concerns) for someone to correctly diagnose it, and subsequently write me a prescription (the hospital, not her) for it.

I will not be returning to Dr Goyal. She did not want to here anything about a special internal surgery I have had and basically told me I don't know what I'm talking about.... Excuse me but I think I know my own body and to be as short sighted as to not have knowledge nor want to learn about my condition was very degrading to me She referred me off to other Doctors which I have learned is a typical pass off to someone else when she doesn't want to deal with you. Rude, uncaring and unwilling to go up and above would sum up my experience twice seeing her

Dr. Goyal has been my primary Doctor for years, she is so good that I have followed her now to the third place of which she has advanced to,

Takes her time with you and answers all questions. If she does not have an answer during your visit she will contact you by phone or letter as quickly as possible. So far I have been very satisfied with her.