Dr. Moro Byun, DDS

Writing this review on behalf of my mother, who was the patient. This low review is for the dentist Moro Byun only, not for the clinic as a whole. I found this clinic online, it had great reviews. My mother was visiting overseas and needed a filling replaced. I called the clinic for an appointment and was able to get an appointment within a couple of weeks. The front desk staff was very friendly and helpful. The clinic itself was very clean and I saw them cleaning the counters to ensure patient safety, especially with COVID-19. Her appointment started right on time. She initally saw the dental assistant, May (spelling?), who was very welcoming and thorough with her exam. But the wonderful experience she had changed for the worse when she encountered the dentist, Moro Byun. Overall she was very rude and unprofessional. Before starting my mom's filling, she called out to May to make her a complicated drink like she was at a Starbucks. Never have I heard a dentist be so rude to an… assistant in the middle of a patient enounter. It's no wonder that this dentist was also rude to my mom. She was very rough with her tools and injected way more local anaesthetic than needed for a simple filling. She talked down to my mom, absolutely no bedside manner. I am a doctor who works at a hospital and am appalled at her treatment with my mother. It's very interesting that when I look up reviews for this clinic, all the good reviews are for Dr. Han. We were told afterwards that he only works on Fridays. When you look up their website, there's no mention of Moro Byun as a team member. Despite the wonderful front desk staff and dental assistant, I will not be recommending this clinic to anyone since my mother had a very traumatizing experience with this dentist. If you do decide to go to this clinic, perhaps see Dr. Han instead, make sure you are scheduled with him when you call.