Dr. Natalie Joan Bustillo, DDS

Dr. Carr is an amazing dentist but her office staff, specifically her office manager, Patty, is rude and extremely unprofessional. Very confrontational when I called to inquire about simple billing matter. She told me whatever and hung up on me. Would not give me any information and said that no one was available (meaning Dr. Carr) and she only answered to Dr. Carr add she was the office manager. (How extremely convenient) I would travel to another county if this office was the only pediatric dentist before I would bring my children back here. Office policy and procedure are very, very misleading. If you are unfamiliar with specific questions to ask regarding your benefits and are willing to be stuck with a bill that is different than was verbally communicated to you, then office this is the office for you. You are made to sign a form, even for a routine cleaning, that states it is an estimate, however, the vebal assurance that "this is routine, so I'm sure it'll be… fine" when you're standing in front of them is not the case. If you refuse to sign their form, you will not be seen but only when you've waited weeks for the appointment, taken your kids out of school, and are standing in the office. So essentially, write us a blank check or we won't see you. I took the initiative to call to inquire about my charges and couldn't get any questions out bc Patty kept cutting me of and ended by saying "whatever" and hung up on me. I called back only to hear her telling the receptionist to "and tell her, and tell her..." Completely, completely unprofessional. I would be utterly embarrassed by having someone like this in my establishment. I will pay the charges that I called to inquire about, collect ALL of my children's records and will never recommend nor take my children to this office again. What a scam. Be warned

Highly recommended. Dr. Carr actually takes the time to sit down with me and addresses my concerns and reviews treatment thoroughly.. Came from another dentist that said my son had 3 cavities but they never showed me xrays for explained treatment. I didn't even know where the cavities where. Turns out he actually had more than that however I love how her staff explains treatment and actually shows me where exactly the cavities are not like the other place. Dr. Carr and her staff go above and beyond to meet my sons dental needs. By the end of the visit he didn't want to leave.

They gave my son an awesome experience. It was his first time to the dentist and I wasn't too sure how he would do. The have wiis in the waiting room, cars everywhere, and on top of that IPADS!! I wouldn't take my kids anywhere else. Highly recommended.

I too wish she was an adult dentist!! the staff is super kind and friendly, they even have ipads in the back for the kids to play with. I love how the staff always asks if the my kids can play with the ipads.

Dr. Natalie Carr and her staff.......are absolutely the best pediatric dental team I have ever encountered. They really go above and beyond in every way to make your child's visit as comfortable as possible. .......and the knowledge that Dr. Carr has is wonderful and she takes the time with both the patient and the parent to share. She's not just another doctor trying to make a dollar. She seems to be very dedicated to her work and she cares about your child's dental health and will help in any way she can to make it the best. I just wish she was a grown-ups dentist : )