Dr. Neal Kevin Maru, MD

patient care is lacking - he gets annoyed easily with patients and there are some issues with staff in the office who are in charge of billing; billing is not prompt and sloppy bookkeeping.

Dr. Neil Maru was my dad’s neurologist for over 5 years. I have never met him but, feel like I know him after my Dad’s torturous ordeal dealing with end of life and severe dementia. My dad’s is 82 years old and his mental state took a drastic turn for the worse in the last few months. My Stepmother Joyce has been lovingly taking care of my dad. She did this with the thought of keeping him at home and not committing him a facility. I came 2 weeks ago to help my father who was in a highly agitated state. He was hallucinating ,panicking, falling out bed, generally in a state of panic and terror. Dr. Maru prescribed a med in such a low dose that it did absolutely nothing and possibly made things worse. We finally took him to the ER at Dr. Maru’s suggestion and found out his only issue was severe dementia. At this point we hired a home health agency to sit with dad 12 hours per night, When they saw my father they immediately said he was a candidate for hospice. We got an order for… hospice and palliative care. I carried the ER report to Dr. Maru’s office he refused to sign the order for hospice, stating he had seen him weeks ago and he was not in such a state. We were at a complete loss. My dad was in mental agony couldn’t stand, eat or even recognize us. At this point we hired an Md. to do a house call and assess my dad. He immediately agreed my dad needed to be in the care of hospice. He is now unconscious But fortunately in a comfortable state. He will pass away soon fortunately at peace. Dr. Maru completely failed my dad. He is at end of life and needed care and compassion. Dr. Maru offered absolutely nothing and didn’t have any idea of my dad’s condition who was his patient for 5 years. It’s as if he didn’t believe family members or for that matter the ER. To let my dad be in such state of misery for weeks is unacceptable. While he may be a good MD for sleep studies. I would “beware” and not trust your loved one to his care. Especially at end of life. He completely failed my dad. He has a total lack of attention ,caring or compassion.

Very professional, explains all diagnosis down to the patients level of understanding. Willing to stay with the patient until there are no further questions.

Highly intelligent and friendly at first, but needs to learn people skills. He can get very condescending and disrespectful, especially when his logic is challenged. He was very attentive at first on the first visit, but once he gets something in his mind, he will shut down and does not listen cutting me off while I was trying to explain additional information. He ordered a sleep study to evaluate the efficiency of my CPAP Sleep Apnea therapy that I’ve been doing for the past 6 years. On my second visit to have the results read, it turned out to be the most uncomfortable and confrontational visit I’ve ever had with any medical professional. He would not listen and would cut me off while I was trying to get more information about the results and the options on how to proceed. After he was done, he just dropped the papers on his desk and stormed off saying I’ll see you in two months.

The office was running behind, but they apologized and the staff was very friendly and Dr. Maru was very patient, kind and was able to explain things to me in a way that was very easy to understand.

I was very satisfied with Dr. Maru's handling of my case.

Dr. Maru was not interested in treating me once he realized I did not have a sleep disorder, like he originally thought. He instead brushed off my nerve and migraine issues as "being depressed." I was originally recommended to him for my migraine and nerve issues, but it was clear after my second appointment that he is more interested in treating patients with sleep disorders. I never went to him about sleep disorders, but he turned the first visit into diagnosing disorders and ordering a sleep study. When my MRI results came back regular (no pinched nerves in neck or back) he said nothing was wrong with me and I was just depressed. His tone and demeanor was insulting and I expected better treatment from him. I am in no way depressed and he was out of line with the way he treated me.