Dr. Nellie T Ruelos, MD

The best! I love her!

Have been under Dr Ruelos care for many years. She helped change my life for the better. Don’t know what I would do without her. I love the way she explains things to me and shows me she truly cares.I love her comforting way. Glad she is there for me!

She stays on the computer and has no eye contact. Shows no sense of caring. Just go every six months for script. If I had a problem I would never see her. On waiting list for new doc. She is not someone to see. They never answer their phone or call back. Terrible office

I’ve been a patient for a few years now and she has helped me with my high anxiety/panic attacks. I lived in Baltimore and would drive to Carroll County because she actually talks,listens and cares!!! If you need help with mental illness please schedule an appointment with Dr. Ruelos. The staff are very nice,professional and I appreciate the text message reminders for my appt.

I have been a patient of Dr Ruelos for about 8 years now. Yes she is pretty no nonsense and not "warm and fuzzy" as another reviewer put it, but she actually listens to me and treats me like a human being unlike the many psychiatrists I saw before her. If a medication is not working for me we move on and try another one, she doesn't treat me like a lab-rat and always listens to any concerns I have regarding my medication or just what's going on in my life. She always takes notes when I fill her in with what's going on with me so she can remember it for the next appointment. I have a therapist to get deep with, I don't need that in a psychiatrist. She truly does care about me and takes my concerns and input seriously which I find is very rare in a psychiatrist in my experience. Also the front desk staff has ALWAYS been so courteous, helpful, and kind to me. Imagining Karen as "belligerent" as one review said is laughable, she is so friendly and always makes small talk with me. Joe has… always been super nice as well. Yes their office is only open 3-4 days a week but they have Saturday hours which is very helpful for those with full time jobs. Also whenever I call and leave a message they always get back to me within a day, which is, again, hard to find in a provider these days. I'll stay with Dr. Ruelos til she retires, I'm grateful for her practice for helping me take care of my mental health and treating me like a human being and not just a paycheck.

My daughter has been seeing her for 6 months now. Very hard to get ahold of her and her voice mail is constantly full so you can’t even leave a message. Limited hours and you can expect to wait about an hour for each scheduled appointment. The only reason we stay with her is that we have an amazing counselor that we see as well.

I have seen Dr. Ruelos for four years now. She does not have a warm and fuzzy demeanor at first BUT she is a VERY good doctor. Dr. Ruelos is very direct and gets straight to the point. This doesn't bother me at all, I need to be diagnosed and treated appropriately- and this is what I have received from Dr. Ruelos. Karen- belligerent? That made me laugh. Both Karen and Joe are quiet and helpful. My only complaint- at times, you are waiting to be seen for quite awhile... This drives me bananas.

All she does is write prescriptions , and prescriptions that are addictive to boot. Should not be practicing. Go somewhere else wher you can get at least adequate treatment.

She is a horrible doctor. Only there twice a week and no emergency line. Doesn’t remember your name and is constantly on her computer while you’re talking to her.

I have been going to Dr R for years. Within the past year - year and a half, the quality has dropped dramatically, mainly thanks to the unfriendly and belligerent receptionist named Karen. She needs to be replaced immediately unless it is her goal to chase patients away. Getting an appointment has been like pulling teeth, which I would gladly sit through if it meant not having to deal with her attitude any longer. Because of errors on their end I am now scrambling to find another place to receive my medication that they refuse to fill. Highly unprofessional, does not care for clients. Go somewhere else.