Dr. Peter Erren Franklin, MD

Dr. Franklin and practice is a great place to be a patient at. The entire staff is great and are very efficient with ordering supplies/medications. Dr. Franklin is very straight forward. Sometimes you need this to get on track. Very appreciative of his honest approach. The PA Jennifer is very good as she will ensure all bases are covered with care and questions. Front office and MA are very good and get the job done. IF you want a MD that will meet your medical needs, Dr. Franklin and practice will be the one.

Dr. Franklin has been my primary care physician for three years. I am very pleased with his diagnostic skills and treatments. All of the referrals he has given have been to good doctors. Appointments are on time. I enjoy Dr. Franklin's engaging personality.

Front desk woman is rude, billing woman is a khunt.

Dr. Franklin has a policy, you have to see him every six months or he will not renew a prescription. That's very unusual and unnecessary. It means an added fee every six months to renew even simple prescriptions. It seems he's more interested in making money than helping his patients. I've never been talked to in such a condescending manner by a doctor or his office.

Dr Franklin is a very professional medical practitioner who has great empathy with his patients. He has a great team in his practice all of whom are focused on the patient. Even when things are busy they juggle the priorities well and communicate effectively.

A competent Dr will not have a lazy, dishonest , rude and incompetent billing clerk. I have visited the office 3 times for routine preventative care covered fully by my insurance. For each visit I had to spend a lot of time on phone with my insurance office trying to clear the coding of the Claims. She couldn't be bothered to find correct coding and also charged me for the in-network adjustment which is illegal. She hanged the phone on me when confronted with her dubious behavior. When I went through friends bills, found a lot of similar stuff. Co pay being charged again and so on. Be very careful when you visit this office. Question their bills with your health care provider. Just dont accept what they offer you as no care is taken for coverage and they deliberately will offer routines , checks not offered by insurance so they can charge you fully. An office with a good billing routine most likely will have better doctors. NOT THIS ONE. BE VERY AWARE. The good reviews are probably… posted by their office stuff.

If you have to go to the doctor because you are sick or because you need your medications monitored....you couldn't ask for a better office. At first I questioned the appointments for my medications until I understood how quickly my health could change....now a 90 day check-in has saved me from a much more serious diagnosis. I thank God every day that I have a doctor who cares enough to put up with the grumbling that I did before. (I certainly don't grumble anymore). The staff is friendly and always has time for you. Most days you can get a same day appointment which is mostly unheard of with other physicians. The recordkeeping is constantly being upgraded and I am impressed with how much they do and still maintain a family friendly atmosphere. Dr. Franklin is attentive and direct and very professional. My overall experience has been a plus. I recommend him to all my friends and family.

Dr. Franklin's brisk, up-beat approach to the problems of my son - a now 23-year-old brain damaged but highly functional man - is refreshing and effective. Though I am in the exam room, Franklin speaks to Jay and questions Jay, not me, and the directions he gives are given to him also. This has often not been my experience with other doctors, who tend to treat him as an idiot or as simply not present. Whatever his faults in the experience of others, we are impressed. We're grateful and gratified to be under his excellent care.