Dr. Phillip Liaw, MD

Needed to wait a little past my appointment time, however Dr Liaw is very professional. Has informed me and helped by advising me with seeing a Specialist for a health issue that is consuming me. Very talkative and makes me feel that he takes the time to understand who I am as a person, not just another patient. Asks about your summer plans and small talk; It’s nice because not many will take this time and you become a number instead of a real person fighting through life battles; as we all do. Including Drs with their life battles. Thank You Dr Liaw, I appreciate your care.

Dr. Liaw was very professional, courteous and thorough.

My visit with Dr. Liaw exceeded my expectations. He genuinely cares as my doctor. Most of all, he’s very professional, patient, and kind.

Excellent!

Dr Liaw has always been professional and very helpful with preventative and corrective medicine. Can’t say enough positive things about him.

Ever since Newtown Medical Group merged into Holland medical associates the staff is rude and uncooperative. I called one day to make an appointment and the receptionist was so rude and unhelpful I chose to go to urgent care rather than make an appointment with them. A few months later I tried again, this time with a much more important issue and I was told that I couldn't get an appointment for a month out even though I explained that I had issues to discuss that couldn't wait. When they refused to give me an appointment any earlier I suggested I may have to find another doctor and the rude receptionist said okay and hung up on me. I was looking for help with an urgent issue and was left without any options except to find another doctor. Rather than write a bad review as I'm doing now I decided to try to resolve things by speaking to the office manager but unfortunately she did not take the time to call me back. I've been with this office for about 8 years and I'm shocked and upset… that at this stage I have to find another doctor because of the rudeness and unkindness of the office staff over an issue that would have been easily resolved had anyone cared to help me.

Made faulty decisions causing a near-death incident. Works with non professional, and or inconsistently educated assistants. Refers some patients to new, inexperienced, or poorly operated medical specialists and facilities. Not for seniors. Will not discuss problems or inconsistencies. Works with and depends on medical insurance companies to withhold or misdirect information. Be forewarned.

Caused near death experience. Inexperienced staff, Many technical school related 90 day graduate period. Office uses reduced professional staff. Covers up accidents quickly. No in-house professional lab or med tech.

Made faulty decisions causing a near-death incident. Works with non professional, and or inconsistently educated assistants. Refers some patients to new, inexperienced, or poorly operated medical specialists and facilities. Not for seniors. Will not discuss problems or inconsistencies. Works with and depends on medical insurance companies to withhold or misdirect information. Be forewarned.