Dr. Phyllis Kaye Murphy, MD

I set up new patient Apt, when I got to the office I found the rudest and unprofessional front Office and Insurance coordinator staff. The Insurance Coordinator came out to the waiting room and in the presence of another patient start screaming at me about my Ins. Staff don't realize that their salary comes from the Patients? wondering if the Dr even know what goes on at the front office, if not she needs to get involve since she is losing patients due to RUDE Staff. Left to find another office worth it to give them my money.

Having worked previous before retirement and a medical office you hear all kinds of stories about the positions. I had always heard good things about Dr. Murphy and I had an area that I was concerned about on my ankle. Her front office staff her medical assistant and Dr. Murphy herself are just wonderful. Dr. Murphy explained everything to me, the possibilities of the outcome of the biopsy and how to care for the biopsy site and I think she was genuinely caring. I wants again went over my instructions for the care of the site with another lady in the front office that I had not met yet, and she was genuinely patient with me and answered all my questions. This is a wonderful office! Thank all of you for your time today.

Often runs late, office staff is not friendly, limited appts available, not up to latest tech and skin care products. Office staff complained I rescheduled too much, even was always in advance of 48 hrs. There are better dermatologists and office experiences.

As a new resident to Florida from MO who has some sort of a serious arm rash/bite issue, I was referred to and called Dr. Murphy's office at 1:38 p.m. on a Monday. The person who answered the phone cut me off mid sentence to put me on hold for several minutes. When she returned and I began to speak stating I would be a new patient and need to be seen for some sort of a rash/bite that has spread on my arm, I was cut off again and asked if I am insured and if I have a PPO or an HMO. I am a retired HR professional, thank goodness, so I did know what she was referring to. Unfortunately, I am newly married and on my husband's insurance so wasn't sure if it was a PPO or HMO. I replied by saying: "I'm not sure, but I know it is United Healthcare UMR Choice". She said, well we would suggest you find out before scheduling an appointment. I replied by sharing that I was calling because I was referred by my neighbor and wanted to see if my issue is something that the doctor would be able… to diagnose, or if they believed I perhaps should see a medical doctor. She responded by saying they aren't really scheduling any new patient appointment for another 3 weeks anyway. WOW! Needless to say, I hung up the phone, found another dermatologist who was in network with UMR and willing to listen to me. They scheduled my appointment with a nurse practitioner for the same week and said they would take a look at the issue and refer me out if needed. I think front staff training is in order here unless they really don't care if they get referrals or new patients.

My wife and I have both been patients of Dr. Murphy for over 10 years in Clearwater. She has always been personable and interested our concerns. One thing we appreciate is that she does not waste anyones time, hers or ours. She’s a straight shooter and takes time where necessary. We will continue to see her as long as she chooses to practice.

I went to Dr. Murphy as a second opinion on a skin condition I have been battling for many years. My usual dermatoligist told me it was in my mind; cut my fingernails and stop scratching. Dr. Murphy was interested in geting at the cause, so not only did she recognize an infection my usual dermatologist missed two weeks before, she identified the bites so I could attack that problem too. Within a couple of days I was on the road to recovery because Dr. Murphy was thorough.

Nice Dr. but bad form....we had to switch doctors because they did not take our insurance any longer and they wanted to charge us to send over the records by fax. With what we have paid this doctor over the year I thought this was cheap and bad form.

She gave me a whole body skin cancer check taking 10 seconds total.Treatment for one of my skin problems was good.

Sharp, witty, professional. Wish I had her money.

She takes a very personal interest in your overall well-being. My husband and I have been going to her for approx. 5 years. She did an excellent skin grafting on my husband's ear.