Dr. Pia Prakash, MD

My wife had an endoscopy done last Friday from the recommendation of Dr. Prakash. The info packet did not state on how long the procedure was going to take other than show up 40 mins before to get setup. Okay we got there on time (10 mins early) but I ended up waiting for over 2 hours without any info from the office. After so much time had passed I went inside and asked the receptionist who without even looking at me demanded that I sign in. I told her I was not a patient and asked how much longer it would take. She barked back I do not know where I got the time from (it was Google actually) after I told her 10-30 mins. She than consulted one of the nurses who stated that they had just started. So, here is my problem, even though I do not understand how you can say be here to start on time, but the Doctor is that late. Why is it that a doctor's time is so much more important than a patients? Another problem I have is they had my number, why not call me to say its going to take longer… than anticipated you may want to leave and come back when we call you, nope! There are other things that I did not like but wanted to mention these two things, I am advocating to my wife to find another doctor and they wonder why there is such a mistrust of the medical community.