Dr. Rachel Allen, DO

I've had a fair few neurology experiences, and by no means was Dr. Allen the worst. However, I found that her bedside manner is unfit for a field that handles diseases pertaining to such a vital and nuanced system as does neurology. She was analytical to a fault, treating my test results like a math equation with a simple answer. Another reviewer's comment of "one-size-fits-all" definitely applies. She wasn't frigid or uncaring, but so concerned with the numbers, that she forgot the data in front of her belonged to a living, feeling person. If you're a by-the-book patient who with a standard condition, perhaps she effective and right for you. But as a person with such a dynamic, nuanced, and unpredictable disease as Multiple Sclerosis, I do not recommend this neurologist if you need care.

I can guarantee that any good reviews about this clinic are just nurses lying to try and get their clinics rating up higher. This is what will actually happen when you go to this clinic: 1. You will pay to see a doctor, the doctor's and nurses will do nothing to make your situation better and will just refer you out to pay another doctor, that they "think" will be able to address you medical situation better, even though that is what you originally paid them to do. So save money and just see another doctor. 2. The staff will lie about having tried to reach out to you and make the situation better, even after trying to contact them several times. 3. Management will not get back to you regarding any issues, that is until you show up at the clinic to get answers. 4. Then management will lie about making sure that the situation will be remedied. Save your time and money and just start out at a clinic that doesn't discriminate against people with disabilities.

She listened intensely, putting the pieces of my pain story together - asking tons of questions and finally identified the suspected cause of my pain. On time, spent lots of time with me, answered every question I had.

Dr. informed me via written letter that I "might have an aneurysm". Claims she called, but I never saw that, nor did she leave a voicemail. This "professional" caused me much personal distress over my health. When I followed up with her in the clinic, and she told me that it was likely not an aneurysm and if it was had a less than 1% chance of rupture. When I expressed my concerns, her attitude was dismissive and I left with the impression that she felt as the letter was "the ends that justified the means" to get me back into the clinic.

Anyone with MS get ready to be treated as, one size fits all !! Will never go back!!

This doctor lacks the ability to listen, is not objective, and makes uninformed judgements. She seems to lack expertise, has a rigid point of view and thinks in the box, in a compartmentalized way.

I really liked her. She is very nice, very thorough. She had read my file and knew all about me before my appointment. She's an excellent Dr. I highly recommend her. I have MS so a good neuro is very important. My previous Neuro retired whom I loved. It made me happy to find a new one!