Dr. Rachel C. Mercer, MD | Council Bluffs, IA | Ophthalmology

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Dr. Rachel Mercer specializes in ophthalmology and internal medicine, bringing 15 years of experience to her practice. She earned her medical degree from Texas Tech University Health Science Center School of Medicine and completed her residency at Mayo Clinic and Medical School. Dr. Mercer's dual training allows her to provide comprehensive eye care while understanding how various medical conditions may affect vision and overall health.

Dr. Mercer practices at Chi Health Mercy Hospital Council Bluffs and Methodist Jennie Edmundson Hospital in Council Bluffs, Iowa. She focuses on treating cataracts and glaucoma, including open-angle glaucoma. Her expertise includes performing comprehensive eye exams and vision tests to assess eye health. Dr. Mercer also conducts visual field testing to evaluate peripheral vision and detect potential vision problems. Patients rate her highly for her care, giving her an average rating of 4.9.

AI-generated from data on this provider profile.

4.9

50 Ratings
15 years of experience
Mayo Clinic And Medical School
50 written reviews
2 specialties
10 areas of expertise
2 board certifications
2 hospital affiliations
2 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Mercer's Ratings and Reviews

4.9

50 Ratings with 50 written Reviews

Average Wait Time 24 Minutes

How was your appointment with
Dr. Mercer?

Patients’ Perspective

Gave an accurate diagnosis: (43) Did WellNeeds Improvement (1)
Had a good bedside manner: (42) Did WellNeeds Improvement (1)
Spent time with me: (42) Did WellNeeds Improvement (2)
Provided follow-up after the visit: (38) Did WellNeeds Improvement (1)
Flexible scheduling: (44) Did WellNeeds Improvement (0)
Saw me in a timely manner: (2) Did WellNeeds Improvement (2)
Staff was courteous: (4) Did WellNeeds Improvement (0)

Patients consistently describe Dr. Rachel Mercer as a knowledgeable, professional, and compassionate provider who takes the time to thoroughly explain procedures and answer questions, creating an atmosphere of trust and comfort. Many praise her successful surgical outcomes, noting significant improvements in vision, and her effective communication skills, along with a personable bedside manner that instills confidence. While most experiences are positive, some patients express concerns about long wait times and the feeling of being rushed during appointments, with suggestions for a more balanced schedule to allow sufficient time for patient interactions. Overall, Dr. Mercer is highly regarded, but some patients believe there is room for improving appointment pacing to enhance the experience further.

AI-generated from the text of patient reviews

50 ratings & reviews

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Showing 1 to 10 of 50 reviews

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Very thorough and competent. Pleasing demeanor. Upbeat and emcouray

May 22nd, 2026

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I have needed corrective glasses since I was 12. I am now 72. I developed cataracts quickly, I researched the doctors approved on my insurance plan and Dr. Rachael was highly recommended. Upon the first diagnostic visits I felt comfortable and relaxed. I knew I was in good hands as she was knowledgeable in the latest technology. I had my second cataract removal surgery today and it miracle like. For the first time in more than 60 years I can see without corrective glasses or contacts. I was nervous at first but quickly discovered she knows what she is doing and cares deeply for her patients and achieving the best outcomes for each one. She is the BEST!

April 21st, 2026

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Absolutely pleasant-very through-explained in detail what to expect With my surgery .

April 17th, 2026

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Dr Mercer is very professional and explained my condition to me very well. She was very pleasant and answered all my questions completely. I have the utmost confidence in her.

April 7th, 2026

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My examination with Dr. Mercer was a wonderful experience. After her examination, she was very reassuring and answered my questions in a professional and informative manner.

March 26th, 2026

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Great “bed side” manner. Easy to talk with and felt adequate time devoted to my appointment. Very professional.

February 3rd, 2026

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Dr Mercer is the Beat! Always upbeat and always jokes around with me! She is professional and Best Eye Dr around.

January 7th, 2026

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Dr. Mercer is professional and thorough but always pleasant. You can tell she has her patients best interests at heart. I would and have recommended this doctor to others.

December 26th, 2025

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Dr. Mercer is very warm and comfortable physician. She is highly professional and skilled. Excellent exam and communicates easily making me feel welcome, relaxed and reassured by her care and knowledge. Appreciate being seen by her.

November 6th, 2025

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Everyone was friendly and helpful. They also wanted to make sure all questions were answered. Great Experience!!!

November 1st, 2025

Chi Health Mercy Hospital Council Bluffs

800 Mercy DrCouncil Bluffs, IA 51503

Tel: (712) 328-5000

Methodist Jennie Edmundson Hospital

933 E Pierce StCouncil Bluffs, IA 51503

Tel: (712) 396-6000


Dr. Rachel Cecilia Mercer, MD	Dr. Sao Jang Liu, MD	Dr. Krishan Ariyarathna, MD	Dr. Yuttana Chawengsub, MD
Ophthalmology	Ophthalmology	Critical Care Medicine	Hospital Medicine
	Accepts New Patients		Accepts New Patients
4.9 (50 Ratings)	0 (0 Ratings)	5 (3 Ratings)	0 (0 Ratings)
15 Years of Experience	45 Years of Experience	20 Years of Experience	14 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
	Speaks Spanish, Chinese, English
Council Bluffs , IA	Omaha , NE	Council Bluffs , IA	Council Bluffs , IA
Med School: Texas Tech University Health Science Center School Of Medicine	Med School: University Of Puerto Rico School Of Medicine	Med School: University Of Nebraska College Of Medicine	Med School: Ramathibodi Hospital Faculty Of Medicine
Current Profile	View Profile	View Profile	View Profile

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Blindness
Cataract
Diabetic Retinopathy
Eye Exam
Eye Pain
Glaucoma
Internal Medicine
Lasik Surgery
Macular Degeneration
Vision Issues

MEDICAL LICENSE

Medical Doctor, Nebraska, 2026, Active

Medical Doctor, Iowa, 2027, Active

EDUCATION & TRAINING

Residency

Mayo Clinic And Medical School

Medical School

Texas Tech University Health Science Center School Of MedicineGraduated in 2011

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Which hospitals is Dr. Rachel Mercer affiliated with?: Dr. Rachel Mercer is affiliated with Chi Health Mercy Hospital Council Bluffs and Methodist Jennie Edmundson Hospital.
Where is Dr. Rachel Mercer's office located?: Dr. Rachel Mercer's office is located at 800 Mercy Dr, Council Bluffs, IA, 51503.
Does Dr. Rachel Mercer accept virtual/telehealth appointments?: Dr. Rachel Mercer has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Is Dr. Rachel Mercer accepting new patients?: Dr. Rachel Mercer has not indicated that they accept new patients. Contact their office through their Vitals profile to check for availability.
How can I make an appointment with Dr. Rachel Mercer?: You can find contact information for Dr. Rachel Mercer here on Vitals.

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