Dr. Rachel A. Ballou, DO | Lacey, WA | Family Medicine

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Dr. Rachel Ballou is a family medicine physician who earned her Doctor of Osteopathy degree from Campbell University. She completed her residency training at Providence St Peter Family Medicine in 2021 and brings eight years of experience to her practice. Dr. Ballou is fluent in English.

Dr. Ballou practices at Providence Medical Group Family Medicine in Lacey, Washington, where she focuses on comprehensive family care. She treats conditions such as back pain during pregnancy and arthralgia in patients of all ages, including children and teens. Her approach to treatment includes physical therapy, strength training, and manual therapy techniques. Patients consistently rate her highly, giving her an average score of 4.9 out of 5 stars.

AI-generated from data on this provider profile.

4.9

139 Ratings
8 years of experience
30 insurance plans accepted
speaks English
Providence St Peter Family Medicine
139 written reviews
1 specialty
1 office location
Female

Patients consistently praise Dr. Rachel Ann Ballou for her exceptional listening skills, thoroughness, and compassionate care, highlighting her ability to understand and address their health concerns effectively. Many reviews describe her as knowledgeable, personable, and easily approachable, contributing to a strong sense of trust and satisfaction among her patients. While the majority of feedback is positive, some patients express difficulty in securing timely appointments due to her busy schedule, indicating a need for increased appointment availability. Overall, Dr. Ballou is highly regarded as a caring and integral part of her patients' healthcare experiences.

AI-generated from the text of patient reviews

139 ratings & reviews

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Showing 1 to 10 of 139 reviews

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Always informative and helpful

March 8th, 2026 | Source: Partner

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She is an excellent doctor.

March 7th, 2026 | Source: Partner

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I appreciate that Dr Ballou listens to my concerns and allows me to make decisions about pharmaceuticals and course of care.

March 7th, 2026 | Source: Partner

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Dr Ballou has been my provider from the start she is very good she listens to me we know my health we're working together with it I will always come see her if I need to if I don't need to see her I can text her she will text back I referred a lot of people already to her who are her patients now

February 28th, 2026 | Source: Partner

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Good

January 24th, 2026 | Source: Partner

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Dr Ballou is one of the best doctors I have ever seen. She listens very well and never rushes through the appointment. She always looks for solutions to my concerns, never dismissive at all.

January 2nd, 2026 | Source: Partner

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Friendly, courteous, competent.

December 27th, 2025 | Source: Partner

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She was excellent at getting my prescription in at the pharmacy right away, and both accepting why I had run out, and being firm in a kind, caring way, about wanting me to talk to her before changing my dose on my own again in future. She was interested in who I am as a person. I felt proud of myself and happy to meet her, which are the best feelings I could have wished for meeting a new doctor. That's more than trust; it's enjoyment.

December 27th, 2025 | Source: Partner

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Dr. Ballou is an excellent provider and should be commended.

December 22nd, 2025 | Source: Partner

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Appreciate the help I got from Immediate Care, the ER and my medical team. They figured out my medical problem and took good care of it. Including making sure there was follow-up.

December 15th, 2025 | Source: Partner

Providence Medical Group Family Medicine - Lacey

4800 College St SELacey, WA 98503

Tel: (360) 486-2900


Dr. Rachel A Ballou, DO	Dr. Geoffrey K. Mwangi	Dr. Sally Owie Young, FNP-BC, PMHNP-BC	Kasandra Lee Wylin, MSN, APRN, FNP-BC
Family Medicine	Family Medicine	Family Medicine	Family Medicine
	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.9 (139 Ratings)	0 (0 Ratings)	5 (1 Rating)	0 (0 Ratings)
8 Years of Experience	13 Years of Experience	25 Years of Experience	9 Years of Experience
Virtual Visit Available	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English, Swahili	Speaks English	Speaks English
Lacey , WA	Spokane , WA	Washington , DC	Richmond , MI
Med School: Campbell University Registrar			Med School: Nurse Practitioner - Ilinois
Current Profile	View Profile	View Profile	View Profile

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Family Medicine

MEDICAL LICENSE

Doctor Of Osteopathy, Washington, 2026, Expired

EDUCATION & TRAINING

Residency

Providence St Peter Family Medicine2021

Medical School

Campbell University RegistrarGraduated in 2018

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Is Dr. Rachel Ballou accepting new patients?: Dr. Rachel Ballou has not indicated that they accept new patients. Contact their office through their Vitals profile to check for availability.
Does Dr. Rachel Ballou accept my insurance?: You can see the insurance plans that Dr. Rachel Ballou accepts on their Vitals profile.
How can I make an appointment with Dr. Rachel Ballou?: You can find contact information for Dr. Rachel Ballou here on Vitals.
Where is Dr. Rachel Ballou's office located?: Dr. Rachel Ballou's office is located at 4800 College St SE, Lacey, WA, 98503.
Does Dr. Rachel Ballou accept virtual/telehealth appointments?: Yes, Dr. Rachel Ballou accepts virtual/telehealth appointments. Click the virtual visit button on their Vitals profile.

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