Dr. Raj Natvarlal Patel, MD

I have been a patient of Dr. Patel for the last few months for treatment of Retinopathy with eye injections. At my last (and final) appt he said that I would possibly need laser treatments. I was trying to explain why I was apprehensive about getting lasers again due to a bad experience at a prior office and the effect it had on my eyes. Dr. Patel rudely interjected and felt I was questioning his decision which it was obvious he seemed very offended by. I explained I had severe anxiety disorder. I asked for the nurse to go get my sister from the waiting room to join us to hopefully help Dr. Patel understand my situation. The nurse did not go get her nor would Dr. Patel agree to speak to us concerning the major decision (pro/cons) of reintroducing laser treatment as well as my anxiety disorder being the reason I ask questions (something I felt he seemed extremely offended by). I told him I had only been a patient of his for a few months and was trying to find out the reason he felt I… needed to go back to lasers (He didnt seem to like that). Dr. Patel said he completely supported my prior retinologists decision to do so many laser treatments on me WITHOUT ever allowing me to explain the situation. Dr. Patel said since I did not "trust" him for me to find a different doctor. I did stop him to ask about one of the potential side effects of the injection medication which could be a detached retina. When I asked him if my retina was still attached he told me that was an irrelevant question and that the questions I asked were irrelevant and that he had other patients to see. I asked him for an official number I could call to report him and he said I could report him and that he had done nothing wrong. I have seen many doctors over the 30 years I have suffered with a chronic illness and this was the worst I have EVER been treated by a doctor. I don't understand it. Now I am tasked with finding another doctor. Perhaps to prevent such an occurrence in the future this doctor could benefit from training on how to interact with patients with severe anxiety disorders. I DID NOT deserve to be treated this way. I deserve an apology from Dr. Patel. Will I get one? I don't think so.

I think Dr Raj Patel is a great Doctor, but his staff is the worst I have ever experienced. They are rude, specially this lady Margaret at the front office, she made me feel like a thief and she went on and on with her ruddiness. Six months ago she collected with a rude tone $360 saying that she is not sure the insurance is going to cover my service, then when I called after a month making sure the insurance cover for the service, she yelled that I have to wait for the return, It took 6 months to get returned. I had to see the doctor again and I didn't get nothing but unpolite ways towards me, what is wrong with this lady. The nurse called me for lab results and since I missed the called I am calling daily to try to return the call and she wouldn't let her speak arguing she is busy with a patient and hangs up. A week? really? I am sorry for a great Doctor who builds a bad name for the personnel who works for him.