Dr. Ray William Johnson, MD

He biopsied and found cancer on my husbands ear. The surgical procedure was thorough and they checked to make sure they got it all before he left. They also scheduled the cosmetic surgeon to make his ear look normal afterward. Very nice people.

Dr. Johnson was 50 minutes late and I was asked to be seen by a PA. Why would I go see a PA when my internist is more qualified to diagnose my skin condition than a second rate Physician Assistant practitioner??

Someone needs to shut the place down. Dr. Ray Johnson has a compassion of a devil and all they care about is running it like a mill to make most $$ out of you. The PA's and doctor did so many unnecessary biopsy on me!! I have two scars from all the biopsies and I get really angry every time I look at my scars. All the biopsies turned out to be nothing, but they sure made a lot of money on me. Stay away unless you want your money siphoned out of your wallet.

I trust my skin care to this Dr. He has treated several conditions and removed moles. He is not warm and fuzzy, but he is courteous and listens well. He knows what he is doing. He knows what works and what doesn't. He hypes no products though his office does sell some.

I had a blister on my nose - found out it was malignant - Dr Johnson told me it was deep - he took skin from the back of my neck and used it - no one can tell I had a problem

In calling to reschedule an appointment - the person was rude, stating "I have three schedules to look at, so I could use some help" Really, what did she need other than my name, time and birthdate?? The phone manners and courtesy are lacking - very rude and unhelpful If the doctors knew about this would something change? Most likely not. I cancelled and will make arrangements with another dermatologist. So sad, as I have been told Dr. Johnson is good. Getting by the front office is the issue!

I called 16 times after 1 pm thats after lunch didn't even get anyone to answer the phone until 1:09pm. At first someone would pick up the phone & put it right back down on the receiver this happened at least 5 times than when I got the second Sherry she's the one that said that there are 2 in the office & she put me on hold again just like the first Sherry did & she never came back either. when the second Sherry picked up the phone I immediately asked her name & she said Sherry I said you were the first girl that answered my call & asked me to wait on the phone & you never came back.....she than said there are 2 of us & she said --just one moment & left & never came back either... So I again called & called got Kala finally who did the same thing to me no one would let me get a word in about wanting to make an appointment. All she said is that we are just to busy right now. She said just a minute & never came back either. Mind you I have never talked to anyone in this office… don't know anyone there-- so finally I called & before she could say anything I asked for her name which was Stephanie. This time, I asked to speak to the manager she refused to do this she said she was out for the day & we girls in the office don't need someone like you calling here. Since this was my 16 call to this office & then to be accused of being the "BAD PERSON" & she said she didn't need to talk to a person like me.....well I have you know there are so many many skin doctors in Prescott & Prescott Valley . You have ROTTEN HELP & the doctor just may not know what exactly the ROTTEN HELP is saying to his new patients that are trying to get an appointment. So I am moving on with another doctor. The girls at Dr.Charles & Ray Johnson's office according to Stephanie are just to busy to answer the phone for appointments . The girls have learned to just pick up the receiver & hang it up or say just 1 moment & never come back on the line.......They use this routine very often they have all got it down pat. You doctors should have some women run a test & call up every 3 months or so & see how your patients are being treated by phone..... I took time out of my day after the terrible way I was handled by this office to write this "BIG" complaint about your hired help, the least you doctors should do is investigate all complaints about your help after all you are paying their salary aren't you & you just lost a patient. I now wonder how many others you have lost with your rotten help. You would think you two Doctor's would really want to know just how honest your office is doing with "Patient Service". I would rate you a 100% minus (---300%). Boy I sure wish you Doctors would get treated like your employees treat some of your patients.......just think I wasn't upset before I called your office. But after 16 + calls to your office you better believe it I am moving on.......to a new Doctor & new office girls who have better manners & are better at Patient Care Service....

Excellent skin doctor. He is not caught up in hype, just the facts. Excellent care and attentive staff.

Poor, many better and competent dermatologists in the Prescott area. Pass on this joke of a Doctor. "In it for the bucks" should be the motto above the office door.

Great bedside manner, very skilled, did an amazing job. I couldn't be happier