Dr. Richard Kent Book, DO

Frivolous billing and inflexible office staff. Charges will be inconsistent and unjustified. They have no respect or consideration of long standing patients who pay their bills. Was charged a different "Level" for a routine visit. Office could not adequately delineate "Why" the level change

I found Dr. Book very approachable. Very open to explaining treatments. Nurses are caring. Very pleased with his services.

Excellent physician, very caring!!

A doc should never just assume a diagnosis on a persons age. Not willing to listen to family members concerns without getting very defensive. Now his patient is in serious trouble with colon cancer.

He demonstrated poor communication skills, lack of caring and was defensive when asked about treatment options. He did not follow up on problems and did not remember what tests he ordered or the results.