Dr. Robert T Baldwin, MD

I went in for triple bypass surgery 12-12-18 at Memorial SW. During surgery, vein used for bypass proved too small and I had a heart attack in recovery. Took me back into surgery same night and used a larger vein which worked. I develop DIC (clotting problem from which one can die) afterwards in hands and feet. Hands finally cleared up but feet progressed to gangrene which then led to amputation of left toes and partial amputation of toes on right foot. Now I live in constant nerve pain as a cripple, in a wheelchair and with a cane plus going to wound care 3 times a week and wearing a wound vac system to drain my left foot. I appealed to Memorial that I did not cause any of this damage and they"investigated" my situation and told me "Case Closed"! I am filled with anger for the way I have been treated and they way my wife has turned into a 24-hour nurse. I am not through with Memorial even though they want me to just go away!

Dr. Baldwin saved my husband's life. He is an excellent heart surgeon. We can't thank him enough!

This doctor is an extreme racist.

I brought my type-1 diabetic mother with a heart condition to this doctor based on a physician's referral. It was to be our first appointment with this doctor. Making the appointment by phone was easy enought but actually going to the appointment and seeing the doctor proved impossible. Our appointment was at 4 pm. We showed up ten minutes early. We signed in. My mother had prefilled out the documentation and we gave that to them along with a release from and ER that they wanted to make a "copy' of. They asked me to pay at that time. I gave my credit card to the office clerk and she proceed to say thanks and shut the window on us. She kept my credit card for 20 minutes. I would suggest to this practice that in the future you train your office staff to immediately run the credit card and then promptly return it to the customer. After I was allowed my credit card back, we proceeded to wait for an hour and a half. No one at any time came out to let us know we were next, or if their was a… delay of some sort. We had no way of finding out if we were even or their radar or not. The office window remained firmly shut from 4pm to 5:30 pm. At some point my mother started taking an insulin reaction. At that point I attempted to tell someone behind the window that we needed to leave and ask for her ER discharge papers back (which they had not returned). I rang the bell. I waited. I heard the clerk the typing right behind the window, but she would not deign to open it. Please, if you are a caretaker for someone, there are so many good doctors in Houston with professional staff who will treat you with respect. There is no need to risk your health and waste your time visiting this purile operation.

Staff has terrible manners, is unprofessional, shows little respect and concern for patients. This behaviour and attitude is the same by his receptionist, adminsitrative support, and clerical assistant!

excellent surgeon!