Dr. Robert John Charles, MD

This doctor is a joke. Went to emergency care after dislocating  my knee on a hiking trip. After waiting for a while, the nurses ordered an X-rays to see if I had any fractures. The doctor finally came to me. Did not even care for taking me into an office, just came to the hallway where I was sitting and gave me only 45 seconds of his time.  He only told me during these few seconds, "you will  need a brace, and pain medications for the knee, as you do not have a fracture" , "these are common injuries" and told me that a nurse will come shortly.  A few minutes later , the nurse came in and provided the brace and crutches. NO instructions of how long to keep the brace, types of movements allowed where given. Never followed-up with me. I thought he will come back after the nurse for further instructions as I have never been attended at a hallway before. After almost two weeks, I started with cramping  on my calf and an edema because this doctor failed to tell me that I needed to… move to avoid a blood clot. Now, I am waiting for Kaiser to refer me to to a radiologist to ensure I have not develop one. Terrible doctor. Did not even put any instructions on the discharging papers.  I wish I could give him "zero stars"