Dr. Robert Kenneth Druger, MD

My initial impressions were good - friendly, responsive staff, and I was pleased with the recommended treatment of my eye issue. However, when I looked at the medical notes for my visit, vital information was incorrect - was stated to use prescription on wrong eye, and no note was made of where the eye infection was at its worse. I then had to follow up on a prescription, called the office 5 times, Erin Ashby was supposed to call me back and never returned my calls, and last I heard they were supposed to follow up on the prior authorization required for the prescription. Yet my pharmacy tells me the doctor office closed the prescription and I need to get a new one. I've left yet another message for Erin but highly doubt my call will be returned as this has been going on for a month now. I'll be looking for a new doctor.

Have you ever visited a doctor's office where everyone is having a great day? That's the atmosphere at Druger Eye Care and it makes a difference to how you feel as a patient. The staff is welcoming, professional and clearly enjoying their work. From the moment you sign in everyone at Druger Eye Care takes a real interest in you, not just as a patient, but as a person. Doctors Druger and Wallen both have a gift for "humanizing" examinations and proceedures and have shared that gift with the fine group of technicians they've assembled. Their respect for you as a person is always evident and is a very welcome addition to visting the doctors. This is an exceptionally well run practice with thoughtful doctors and an engaged staff all doing their best for you, the patient.

Very good Dr explains things well. He did an operation on my eyes for cataracts and it worked wonderfull just as he said it would.

You get in pretty quick but literally spend 2 hours for the appointment and most of the time is just sitting and waiting. The Dr is very quick(not a good thing) and wants you simply to take his word for things as opposed to give you an explanation. He was able to schedule me for surgery in two weeks but I waited 6-7 weeks to see him when I had a problem after surgery with my vision. I would not recommend this Dr.

Very impressed with the overall experience. His staff demonstrated the highest degree of professionalism and efficiency. Dr. Druger was recommended to me by my nephew and sister in law. They both had extremely high praise for him and his entire practice. His affiliation with Specialty Surgery Center of CNY also adds to this favorable review.