Dr. Robert Eugene Heinig, MD

My daughter has tried to get into Dr. Robert E. Heinig numerous times after being a patient of his for four years. Every previous appointment he had to cancel or rush out on us for numerous emergencies. Now that her condition has worsened twenty fold, multiple urgent request from her primary neurosurgeon have been ignored

Chronically dismissed my abnormal thyroid labs as normal, and told me I couldn't have a thyroid problem because I was too young to have one. Overlooked all my symptoms and his advice was to, "go home, you'll feel better." Forgot what labs he ordered and often didn't look at them, or didn't order what he promised. His nurse was rude, snippy and unfriendly. He saw many patients at a time, leaving me to wait in the room for up to an hour with him ducking in here and there for maybe a total of ten minutes of actual time spent with him. Went to see someone different and he ended up diagnosing me with a thyroid problem which was discovered through a simple blood test that was never done. A thyroid problem which Heinig claimed was all in my head and I just couldn't of had. Don't go to him.

I have been a patient of Dr. Heinig for over twenty years. I consider him a friend as well as an outstanding endocrinologist. He is very busy, but he will return calls. Dr. Heinig and I have had many conversations about treatment options. He is very up to date on the latest research and in addition to diabetes is an expert in hyperlipidemia (high cholesterol).It is hard to get an appointment and there will be no reminder calls from his office. His staff consists of a very busy secretary that you will never see and an LPN who is nearing retirement. He likes computerized reports but for those not computer literate, you must bring your manual log book records.

He seems to have many patients at once, resulting in long waits in his exam rooms just to come in for five minutes and tell me "Yep, take more/less, medicine, bye!" He's a nice enough guy, but he doesn't remember any labs I JUST had done, nor does he go over how I feel/symptoms...he just tells me "I'll feel better." And sends me on my merry way even though I was having problems. I wouldn't recommend him, to be honest.

I was searching the Rochester area to see if Dr Heinig was still in practice. I was a patient of his and was 1st diagnosed with advanced Juvenile Graves' Disease in 1976 by him. I really do believe if it wasn't for him I would not be alive today. I'm considering moving back to Rochester from Arizona and would want to be a patient of his again. I would absolutely recommend him to anyone with endocrine problems.

When I was referred to Dr. Heinig from my primary physician I was diagnosed with type 2 Diabetes. I thought that this "specialist" would do more than just put me on medications and really be my care provider with this problem. However, he did nothing but diagnose me and prescribe me with a few prescriptions and nutrition tips. The appointment was very awkward he just came out and said you have diabetes and this is what you need to do. It was as if he was indifferent to my situation.I feel that because I did not have health insurance he discriminated against me with my overall care. I switched specialists after one appointment with Dr. Heinig.

My experience with Dr. Heinig has been nothing but pleasant and informative. I actually don't mind going to him for an appointment.I like him as a doctor and a person.I would reccomend him to anyone who needs help with thier diabetes or anything else he specializes in.